Windows 10: SOLVED (critical process died) BSOD / freezes and crashes

Discus and support SOLVED (critical process died) BSOD / freezes and crashes in Windows 10 BSOD Crashes and Debugging to solve the problem; Is your system configured for minidumps? Attachment 119899 Discussion in 'Windows 10 BSOD Crashes and Debugging' started by rowow, Jan 25, 2017.

  1. essenbe Win User

    SOLVED (critical process died) BSOD / freezes and crashes


    Is your system configured for minidumps?

    Attachment 119899
     
    essenbe, Feb 4, 2017
    #61
  2. rowow Win User

    Yes it looks exactly like that. During a freeze/crash do I leave the computer as is or force restart it through the power button?
     
    rowow, Feb 4, 2017
    #62
  3. essenbe Win User
    Are you getting just freezes or are you getting blue screens? It only creates dump files on a BSOD.
     
    essenbe, Feb 4, 2017
    #63
  4. rowow Win User

    SOLVED (critical process died) BSOD / freezes and crashes

    I am only getting freezes
     
    rowow, Feb 4, 2017
    #64
  5. essenbe Win User
    That's why no dump files. Do you do system images?

    Also, is there any app that you run that will always cause a freeze?
     
    essenbe, Feb 4, 2017
    #65
  6. rowow Win User
    No I dont do system images. And the freezes occur on any app. It can be idle for hours and be fine, however once I run a application (be it google chrome, or a game) then it can eventually freeze.
    However what I do notice is that if I play a game, AND be watching youtube videos at the same time (the video is on my second monitor) then I will get a crash far more frequently.
    I also tried disconnecting my second monitor but that doesn't help.
     
    rowow, Feb 4, 2017
    #66
  7. essenbe Win User
    Would you think that maybe watching a You Tube/Movie while playing a game may over tax your GPU? A couple of things to try. If you are using Adobe Flash, disable Hardware acceleration or Try uninstalling Chrome and using some other browser just to see.

    Usually freezing is running out of resources/a bad driver or ram problems. You may also try


    SOLVED (critical process died) BSOD / freezes and crashes [​IMG]
    Warning Be sure to create a System Restore point before proceeding further System Restore Point - Create in Windows 10

    DRIVER VERIFIER
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

    SOLVED (critical process died) BSOD / freezes and crashes [​IMG]
    Information
    What is Driver Verifier:
    It puts stress on the drivers, and tries to make the faulty driver crash the computer. It is designed this way, to attempt to trap the offending driver.

    What you will notice:
    It will tend to make the computer rather slow and sluggish because the drivers are being stressed.

    SOLVED (critical process died) BSOD / freezes and crashes [​IMG]
    Warning
    Before enabling DV, make sure you have created a system restore point before enabling Driver Verifier. make a System Restore Point manually before enabling DV.


    SOLVED (critical process died) BSOD / freezes and crashes [​IMG]
    Tip


    • If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
    • If you cannot boot in Safe mode, do a System Restore to a point you made earlier.

    Let us know the results, with the subsequent crash dumps, if any.
     
    essenbe, Feb 4, 2017
    #67
  8. rowow Win User

    SOLVED (critical process died) BSOD / freezes and crashes

    Ran driver verifier for a few days and got a couple crashes. Uploaded the DM log files to this message.
     
    rowow, Feb 6, 2017
    #68
  9. essenbe Win User
    Would you check C:\Windows\Minidump and see if you have any dump files? There are none in the uploaded files.
     
    essenbe, Feb 6, 2017
    #69
  10. rowow Win User
    there is nothing in C:\Windows\Minidump
     
    rowow, Feb 6, 2017
    #70
  11. essenbe Win User
    essenbe, Feb 6, 2017
    #71
  12. essenbe Win User
    Are your temps still in check? Isn't that what fixed it last time?

    Sorry about the delay. I had a power outage.
     
    essenbe, Feb 7, 2017
    #72
  13. rowow Win User

    SOLVED (critical process died) BSOD / freezes and crashes

    Yes temps are all normal (below 60). And getting better cooling did significantly reduce crashes, however there are still some.
     
    rowow, Feb 7, 2017
    #73
  14. essenbe Win User
    Please follow the request in post (critical process died) BSOD / freezes and crashes

    Also please uncheck Automatic restart and see if that will make a difference.

    Attachment 120307

    Next please right click on the start icon and select Command prompt administrator, give admin permissions and copy/paste this into the window that opens and press enter sfc /scannow . If you decide to type it in, please notice the space between the sfc and the /. We want it to say no integrity violations were found. If it says there where corrupt files that could not be repaired, please reboot and run it again. You may have to run it 3 times with reboots in between each time.

    Could you tell me what Hard drives you have installed?

    right click the start flag and select Device manager and see if you have any yellow exclamation marks on any device. If so expand it and upload a screenshot.
     
    essenbe, Feb 7, 2017
    #74
  15. rowow Win User
    I attached the photo of installed programs to this message

    As for the sfc scan, it says "Windows Resource Protection did not find any integrity violations."

    And for the hard drive, I have a single 2tb WD2003fzex

    Finally device manager has no yellow exclamation mark
     
    rowow, Feb 7, 2017
    #75
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SOLVED (critical process died) BSOD / freezes and crashes

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