Windows 10: [Solved] Double backup, origin of 2nd unkown.

So I'm running win 10 and have File History set up on an external drive because everybody needs a backup. What I don't need is two.
I'm reasonably computer savvy, so I tried figuring it out, did some googling, but nothing has led me to a solution.


The problem is this:
File History folder is exactly where I want it to be, doing exactly what I want it to do.
There's a second folder on the same drive titled "backup USERDATA oct 6 2018". I have no idea why I would have set up a second backup in the first place. All of the dates on the files are *extremely* incorrect, going as far as saying the modified date is earlier than the created date. It is, however, up to date w recent files.

I figured it might be a system restore kind of folder, but when I go to the control panel settings for 'Backup and Restore (windows 7)' and that seems to be pretty clear there is no backup of such a kind.

I'm lost and would just really to be able to remove 415GB of data from a very crowded drive. Though I'm scared to delete it in case it *is* somehow linked to File History (I know it isn't, and yet...) because there's older versions of files in file history i might need later and it's too much to copy elsewhere.

:)

 

Backup Issue - Microsoft 10 - Cannot perform initial backup

Question

• 
  
  

Applies to

• Windows
• Windows 10
• Update, backup, & recovery

5 views Backup Issue - Microsoft 10 - Cannot perform initial backup




My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
and the failed resolution attempts:

• I get this message from the Event Log:

Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID - 201

Level: Error

User - System

*** ---- There is no config file at this directory location. The contents of the location are:

catalog1

catalog2

config1

config2

• In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

• Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:

KA

Karthicka_R replied on

• Microsoft
• Support Engineer

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

• Press “Windows+R” and in the run command box type “services. MSc”.
• Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
• Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
  check whether you can perform backup successfully.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

• I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID: 200

• Can anyone help me with this stubborn problem?

Thank you in advance.

 

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Backup Issue - Microsoft 10 - Cannot perform initial backup

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

• Press “Windows+R” and in the run command box type “services. MSc”.
• Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on
  “OK” button. I suggest you to stop and start the service again.
• Once done again search for the service “Volume shadow copy”
  double click on it and check whether the service is started or not. I suggest you to
  stop and start the service again, click on “OK” button and check whether you can perform backup successfully.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.