Windows 10: Some 32 bit programs running as background processes after Windows 10 update

MarkThis is an issue Ive had since the October update and is still not resolved despite a lot of effort from Support.

Basically, as the header says, some 32 bit programs I use as part of my work, which used to work fine under W10 64, ceased to do so after the update. Instead of starting properly they appear as background processes, chewing up CPU and memory but in no way accessible. Other 32 bit programs I use were completely unaffected and still work fine.

Has anyone else had this same issue and come across a fix?

The first effort to resolve this with Microsoft Support resulted in losing valuable data and consequently a work contract that I had all but completed. We've rolled back to the last build and delayed the update but it kicked in a few days ago while i slept.

The compatibility troubleshooter has not been any help at all.

Any insight would be very welcome.


Many thanks

Mark

:)

 

Program running a background process?

I'm running Corel Video Studio 2018, and it's updates function shows characteristics of a background process:

- the program has an auto check daily plus a manual option for updates

- manually checked, presented with an option of downloading an update and Ok'd, evidence of any activity vanishes from the program workspace, yet the connected internet modem activity light begins running hot as the download happens

- it's repeatable over several up-date cycles

The evidence seems to suggest a background activity - whilst the program/PC is free to use for other things. Several software packages do this.

However, a check in task manager/processes, show all, does not display any info of a related background process for any Corel or Video Studio program. If a background process is being used by the software, MUST it be listed in the task manager/processes
list?

Platform is windows 7 home sp1 64bit plus the important patches.

 

Desktop app runs as background process?

Thank you for your reply, Joy.

I tried what you suggested and unfortunately my application isn't listed there. It's not a Windows 10 app, but an older 32-bit application that should run in windowed mode, but for some reason when I double click its icon it starts as a background process
instead of a windowed app. That happens in most of the cases, fortunately, at the end it somehow starts as a desktop app. But I cannot reproduce this behavior.

As a temporary solution, to keep it in windowed mode I never shut the computer down, but instead I leave the application running and put the computer to sleep.

Is there a setting to instruct Windows to run my application as a desktop application and not as a background process? Thank you.

Regards,

A

 

Program Running as a Background Process

Hi,

There could either be a corrupted or missing data file that is affecting the performance of your computer. We'd like to know more information about this concern so we could provide an accurate resolution. Kindly answer the following:

• What programs are you having issues with?
• Have you tried updating Windows 10?
• Have you tried updating your video card drivers from your manufacturer's website?
  

In case that you haven't tried updating Windows 10, we suggest that you do so. You can refer to this article for the steps on how to:

Update Windows 10.

You can also check this article for the steps on how to:
Update drivers in Windows 10.

We'll be waiting for your response.