Windows 10: Some apps not working

Discus and support Some apps not working in Windows 10 Software and Apps to solve the problem; Hi ! On my desktop computer, after migrating to Windows 10, from Windows 7, and solving a lot of problems, I still have one I did not succeed to... Discussion in 'Windows 10 Software and Apps' started by mminos, Jan 10, 2016.

  1. mminos Win User

    Some apps not working


    Hi !
    On my desktop computer, after migrating to Windows 10, from Windows 7, and solving a lot of problems, I still have one I did not succeed to correct.
    I cannot open two Apps, Mail and Calendar, apparently tied under the same apps "Communications". I have uninstalled them according to the process described in the Tutorial "Apps - Uninstall in Windows 10", i.e. removing the related line in Windows Shell. After checking they had disappeared from the start menu and from the related page of settings, I reinstalled them along the process described in the Tutorial "APPS - Install from my Library in Store". The two have reappeared in the start menu and the settings page. Unfortunately, I still cannot open them. I also made a reset of Windows Store with not any result.
    Incidentally, on my laptop computer, where I migrated to Windows 10 from Windows 8.1, the two apps are working.
    If there is someone who can help me solve my problem, I would be very grateful.
    All the best !


    :)
     
    mminos, Jan 10, 2016
    #1
  2. KoenDeco Win User

    After app update some apps not working for some users

    Hi,

    I had a closer look at the problem. I know what goes wrong with those apps during their update.

    With command prompt as admin

    dir “c:\program files\windowsapps” /a

    you can see what version you have of the apps

    On a pc who has (for already some time) Store troubles that is

    Microsoft.WindowsStore_2015.10.13.0_neutral_split.language-xx_8wekyb3d8bbwe

    Microsoft.WindowsStore_2015.10.13.0_neutral_split.scale-100_8wekyb3d8bbwe

    Microsoft.WindowsStore_2015.25.24.0_neutral_split.language-xx_8wekyb3d8bbwe

    Microsoft.WindowsStore_2015.25.24.0_neutral_split.scale-100_8wekyb3d8bbwe

    Microsoft.WindowsStore_2015.25.24.0_x64__8wekyb3d8bbwe

    Microsoft.WindowsStore_2015.2524.4.0_neutral_~_8wekyb3d8bbwe

    And then regedit:

    In the registry branch HKCU of the user with the broken store there are 129 references to
    2015.25.22.0 instead of 2015.25.24.0.

    On the same pc a user with a Store that works fine: only references to 2015.25.24.0

    (I found some other minor differences too between the Store lines in the branches of the different users.)

    Conclusion: The registry is referring to files that do not exist. The installation of the apps is not okay. It does not execute all needed modifications for all users. It only does the needed registry modifications
    for some users.

    I verified the conclusion on other computers. And they all have wrong registry references for the user with the broken app.

    Can someone of the development team have a look at this? I can send them the complete sample HKCU branches (as a reg file) if they want.


    Please help me and all those others users who suffer with broken Stores, Calculators, Photo apps …

    Thx

    KoenD
     
    KoenDeco, Jan 10, 2016
    #2
  3. KoenDeco Win User
    After app update some apps not working for some users

    What happens when you launch Windows apps?

    They don't want to start at all. I already lost app Photos, app Calculator, now Store itself is corrupt.

    Do you get any error code/error message on launching the apps?

    No error message

    You may be facing the above issue due to some corrupted app files & folders or due to some missing app files in the PC.

    Note that the problem is only for some users. And for new users it is okay. I don't believe something is missing. I think something is not correctly registred.

    Since you are facing issue launching Windows apps, I suggest you to run the Windows apps troubleshooter and check if the issue is resolved.

    Did not solve the problem

    Hope you can help me out.

    When I read on forums all over the internet lots of people have this problem. I really think it's a bug. Can someone of the development-team have a look at this?

    KoenD
     
    KoenDeco, Jan 10, 2016
    #3
  4. davidhk Win User

    Some apps not working

    This probably is not the solution.
    However, please check and make sure you have all Windows Updates available installed.
     
    davidhk, Jan 10, 2016
    #4
  5. davidhk Win User
    You may not like my suggestion.....................
    Do a Repair Install using this tutorial :
    Repair Install Windows 10 with an In-place Upgrade

    Or,

    Try my "simplified" method.................
    Download the Win 10 iso from one of the 2 links below
    Media Creation Tool ( MCT ) :
    https://www.microsoft.com/en-us/soft...load/windows10

    Tech Bench
    https://www.microsoft.com/en-us/soft...load/techbench

    Using MCT as example................
    Download the Tool and run it.
    Then select Create installation media for another PC
    That will begin downloading the ISO file to your computer.
    When download is completed, RIGHT click at the ISO > click Mount > click Setup.exe.
    That will begin installing Windows 10.
    You have the choice of keeping settings, files and apps, or keeping nothing.
    No product key is required.
    Activation will be automatic.
     
    davidhk, Jan 10, 2016
    #5
  6. mminos Win User
    Thank you davidhk

    1- Available updates are installed.
    2- You were right, I do not like the idea of upgrading for a minor problem. I prefer to wait for serious disfonction that eventually may occur to use your suggestion.
    Nevertheless, thanks once again.
    All the best.
     
    mminos, Jan 10, 2016
    #6
  7. davidhk Win User
    I understand.
    You are not missing much anyway.
    Use whatever email program you have been using.
     
    davidhk, Jan 10, 2016
    #7
  8. davidhk Win User

    Some apps not working

    mminos,

    Give this a go...................
    Create another user account, same status ( admin, I presume ) as the one you are now using.
    Logon to it and see if you have the same issue.
     
    davidhk, Jan 10, 2016
    #8
  9. mminos Win User
    Hi davidhk,
    This is just to inform you that I finally decided to perform a repair install as you recommanded. My apps are working since then.
    Thanks once again and my best regards.
     
    mminos, Jan 18, 2016
    #9
  10. davidhk Win User
    Nice to hear that, and you are welcome.
    Please mark this thread as Solved.
    Thank you.
     
    davidhk, Apr 5, 2018
    #10
Thema:

Some apps not working

Loading...
  1. Some apps not working - Similar Threads - apps working

  2. Only 3 Microsoft Store apps are not working

    in Microsoft Windows 10 Store
    Only 3 Microsoft Store apps are not working: I am using windows 10 pro 64bit.Only three apps -feedback hub, your phone, hill-climb racing are not getting installed from the store. Every other app is getting installed without any hassle.The installation process starts and in the process suddenly it shows error and hence...
  3. Windows 10 and apps stutter but works fine when Security and Maintenance automatic...

    in Windows 10 BSOD Crashes and Debugging
    Windows 10 and apps stutter but works fine when Security and Maintenance automatic...: Hello. So i've been experiencing alot of weird things that keep happening to my laptop recently, to the point that i had to reset my pc. This is the link to the detailed explanation of what i've re-experienced these past days. The above method fixed the problem i had during...
  4. Can't start many Metro apps some apps work, most - no

    in Windows 10 Software and Apps
    Can't start many Metro apps some apps work, most - no: After installing and starting Metro apps, they close immediately, showing the window-box just for a fraction of second.There are 3 different error messages in the "Applications" log:Provider: ESENT, EventID 454DllHost 7620,U,98...
  5. apps not working

    in Windows 10 Network and Sharing
    apps not working: i turned on my pc one day and i tried opening some apps like telgram,messenger,epic games and a messege appears saying "this app can't run on this pcfind a version for your pc...check with software publisher"...and it was working fine the day before...
  6. Mail calendar app not working

    in Browsers and Email
    Mail calendar app not working: I am running Windows 10 Home version 21H1 OS build 19043.1055 on a HP laptop. let me apologize up front this is going to be a long post. Please read to the end so you know what I have done before you ask me to do something I have not already tried. This all started sometime...
  7. Your Phone App Not Working Correctly Anymore

    in Windows 10 Software and Apps
    Your Phone App Not Working Correctly Anymore: I have been using the "Your Phone" app for some time now and have loved it. All of a sudden it no longer will display pictures sent in texts...previous pictures no longer display. Also group texts are not appearing in the "Your Phone" app. The photos from my phone do appear...
  8. My web camera is not working. The message says it is being used by another app but it is...

    in Windows 10 Software and Apps
    My web camera is not working. The message says it is being used by another app but it is...: My web camera is not working. The message says it is being used by another app but it is not. How to fix? https://answers.microsoft.com/en-us/windows/forum/all/my-web-camera-is-not-working-the-message-says-it/bf0e50c8-5370-4791-ac08-44cab8bd9e8e
  9. update browser for app has stopped working

    in Windows 10 Support
    update browser for app has stopped working: does anyone have any idea what this relates to following the latest Microsoft may windows 10 build ? thanks 180574
  10. 2 pc's sideby. Same specs for Verizon Mail on Mail app on each. One works the other will not?

    in Windows 10 Software and Apps
    2 pc's sideby. Same specs for Verizon Mail on Mail app on each. One works the other will not?: The subject is pretty explanatory. So on the one pc I cannot get Mail to work. I've reset the app. Didn't change. I uninstalled the app, the notice states, all data will be deleted. Reinstalled the Mail App and some data was still there???But since one works and the other...