Windows 10: Some devices work on a usb port some dont

Discus and support Some devices work on a usb port some dont in Windows 10 Drivers and Hardware to solve the problem; WD External Hard drive and Logitech 502G Mice are not working on my PC but works on other computers without problems.... Discussion in 'Windows 10 Drivers and Hardware' started by Maxy22, Oct 19, 2020.

  1. Maxy22 Win User

    Some devices work on a usb port some dont


    WD External Hard drive and Logitech 502G Mice are not working on my PC but works on other computers without problems.

    :)
     
    Maxy22, Oct 19, 2020
    #1
  2. spapakons Win User

    USB Port Oddities


    Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:


    Some devices work on a usb port some dont [​IMG]


    Then select Browse my computer for driver software (LAST option) :


    Some devices work on a usb port some dont [​IMG]


    The select Let me pick from a list of device drivers on my computer (LAST option) :


    Some devices work on a usb port some dont [​IMG]


    Then select the standard driver from the list and click next:


    Some devices work on a usb port some dont [​IMG]


    Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

    I hope this is detailed enough...
     
    spapakons, Oct 19, 2020
    #2
  3. jjtyler Win User
    USB port not working

    I have an HP Pavilion dv6604nr laptop. I have 3 USB ports, 2 located on the left side and one located on the right side near the power supply port. For some reason, one of the USB ports on the left hand side will not recognize anything that is plugged
    into it. I have done all the steps and suggestions that is posted on this site, and still can't get it to work. The message I get is "The last USB device that was connected has malfunctioned and Windows does not recognize it." It shows in the Device Manager
    as Unknown USB Device(Port Reset Failed). When I have a USB device plugged into the non-working port, it shows up in the Devices and Printers folder, but the device does not work. I am at my wits end. Can anyone help me or suggest any other things to try?
    Oh, I am running Windows 10 pro.
     
    jjtyler, Oct 19, 2020
    #3
  4. Some devices work on a usb port some dont

    USB Ports not working

    Hi Marvin,

    We appreciate your interest in Windows 10.

    As you are facing issues with accessing the USB ports on your device, do not worry we will help you with this issue.

    Do let us know the make and model of the device?

    This issue might have occurred due to corrupted drivers on your device. Try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to check if there are any drivers with exclamatory mark in Device Manager.

    • Press Windows + X keys from the keyboard, click on
      Device Manager.
    • Check for the drivers with exclamatory mark in yellow triangle.
    • If so, right click on the driver, click on Properties
      and check the device status.
    • Also, try to update the drivers by click on Update driver software
      under Drivers tab in Properties window.

    Step 2: I suggest you to run Hardware and Devices troubleshooter.

    Hardware and Devices troubleshooter
    checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    • Press Windows key from the keyboard, type
      Troubleshooting and select it.
    • Click on view all option on the upper left corner of
      Troubleshooting window.
    • Select the Hardware and Device
      options from the list.
    • Click Next to run the
      Hardware and Device
      Troubleshooter.

    Hope it helps. Reply to the post with an updated status of accessing the USB ports for further assistance.

    Thank you.
     
    Deepika Gowda, Oct 19, 2020
    #4
Thema:

Some devices work on a usb port some dont

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