Windows 10: Some of my videos cant play

Discus and support Some of my videos cant play in Windows 10 Software and Apps to solve the problem; When I play any of the videos from Movies and TV, it cant play and return to error 0x800705aa! so can you pls tell me what causes this and how to fix... Discussion in 'Windows 10 Software and Apps' started by Muhammad RaqiemRazlie, Feb 21, 2021.

  1. Some of my videos cant play


    When I play any of the videos from Movies and TV, it cant play and return to error 0x800705aa! so can you pls tell me what causes this and how to fix this annoying error without trying a different video player pls help!

    Here is a screenshot for the stupid problem:

    file:///C:/Users/RR%20Family/OneDrive/Desktop/Pictures/Screenshots/2021-02-22.png

    :)
     
    Muhammad RaqiemRazlie, Feb 21, 2021
    #1
  2. Amit_Sun Win User

    video not playing

    Hi,

    Thank you for writing to Microsoft Community Forums.

    1. May I know, which video player you are using to play the video?
    2. Are you able to play the video on any other computer?
    3. Are you facing the issue with only specific video or with all the other videos?

    This issue could also occur when the USB or SD card is corrupted when you have transferred the video.

    Try the troubleshooting methods provided below to further narrow down the root cause of the issue.

    Method 1: Try a different video player.

    1. Try to use a different USB to transfer the video, if you are playing it on other computer or device.
    2. I suggest you to try a different video player and check if it plays.
    3. You can also check on different device or computer.

    Step: Run Windows Media player troubleshooter.

    1. Press Windows + R key on your keyboard together.
    2. Copy and paste the below command and run each at a time and follow the onscreen instruction on the troubleshooter
    3. msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic
    4. msdt.exe -id WindowsMediaPlayerLibraryDiagnostic
    5. msdt.exe -id WindowsMediaPlayerDVDDiagnostic
    6. Reboot the computer and check.
    If you still face the issue, reply to this post with more information.

    Hope it helps,

    Amit Sunar

    Microsoft Community – Moderator
     
    Amit_Sun, Feb 21, 2021
    #2
  3. Videos won't play- "This item is in a format we don't support. Oxc1010103"

    Hi,

    To assist you better, please answer the following questions:

    • Which is the media player you are trying to play the video?
    • What is the format of the video file you are trying to play?
    I suggest you to run the video in the Windows media player
    and check.

    If the issue still persist, you may check for any pending updates and install it, then check if you can play the video. To check for the update and install the updates, please follow the below steps:

    • Go to Start menu, and type Windows updates and press Enter.
    • Click on Check for updates, Windows will check for any pending updates and shows on the screen after this. Select install to install the updates.

    Hope you could play the video.

    Get back to us for further queries, we will be glad to help you.
     
    Rishad K T, Feb 21, 2021
    #3
  4. Pawan1709 Win User

    Some of my videos cant play

    upgraded from 7 to 10. youtube videos won't play

    Hi,

    Thank you for posting your query on Microsoft Community.

    Provide us with the below details for better clarity on the issue.


    • Which internet browser are you using to play online videos?

    • Which video are you referring by “others?”

    • Are you using a local or Microsoft user account?

    • Are you getting any error on trying to play videos?

    I suggest you to login using a Microsoft account, in case you are not logged into one and try the below steps and check if it helps,

    Step 1: If issue is with Internet explorer, I suggest you to refer this link

    http://windows.microsoft.com/en-in/internet-explorer/videos-dont-work#ie=ie-11

    Step 2: Ensure to install any pending updates on the system and restart the computer to check if this helps.

    Hope this information is helpful. Please get back with the above details so that we can assist you further, we’ll be glad to assist you.
     
    Pawan1709, Feb 21, 2021
    #4
Thema:

Some of my videos cant play

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