Windows 10: Something haappened with my pin , and I cannot set up my pin

Hi there, i need your help please , i got someBig issues with my Pc , I’m operating on windows 10 , and I’ve simply start my pc and on the main screen a massage popped out saying “ Something happened and your Pin isn’t available, click to set up your pin”. And also it shows an other thing , to set up my pin , and there’s nothing i can’t do, nothing happens, however I try so many other options such as restore pc , or cmd program, etc and it wouldn’t let meDo anything, I’m kind stuck, everything I’ve done , it took me back to the same screen with the pin, also also, I tried to log in into my Mic

:)

 

PIN

To resolve this issue with your PIN, follow these step:

• Restart your computer first, then after that, open File Explorer and browse to this location:

C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC

• Delete everything within that folder.
• Go to Settings-> Accounts->Sign-in Options.
  
• Click Add a PIN again and set your PIN.
  
• PIN sign in should work going forward.

Let us know how this turns out.

 

PIN at start up

Hi Scott,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I suggest you to follow the below steps how to Change PIN password:

• In the search box, type settings.
• Then Click on accounts.
• Then on the left hand side click on sign in options.
• Then you can Select Change PIN password and remove the pin.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Login with PIN and Hello

Hi Jean,

Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
you answer the questions below?

• How are you setting the PIN and Hello?
• Which build version of Windows is your PC running on?
• Were there any error codes or messages?

In the meantime, we suggest that you follow the steps below on how to set up PIN.

• Open Settings.
• Select Accounts.
• Click Sign-in options.
• Click the Add button for the PIN and set your PIN.
• Do the same for the Windows Hello.

Looking forward to your response.