Windows 10: Something happened, and we couldn't install a feature.

I keep getting this message while trying to add Japanese input support.

Something happened, and we couldn't install a feature.
Please tap to get more information.

Tapping it only takes me to the list of installed optional features.

Some people reported this problem caused by a metered WiFi connection. I have a unmetered Ethernet. No problem downloading and installing Windows Updates. Has anyone else ran into this?

:)

 

Couldn´t install SBSH Explore Pro- installation failed after download

I couldn´t install "SBSH FExplorer Pro" from Nokia Store (cost 4,99 EUR).

Installation failed after download.

Allow all software for installation is active, Online certificate check: On,

download and install is on C:, Space on C: is over 200 MB available.



E72-1, Typ RM-530

software version 053.001, special version 053.001.231.03

Updates for this firmware version available: None.



Freeware of SBSH Explore works perfect- Pro Version installation failed.

After download I couldn´t find installation data (zip or .sisx) on C to with freeware version..



Somebody for help or any ideas?



Support speeches: German and English.



Thank you!





Support of SBSH was contacted.

 

I`m unable to install anything from the app store: Code: 0x80072EFD

Hey Greg,

Thanks for the help!

I tried everything on the list, including the system restore, expect step 13, because I couldn`t find the appropriate software for my SSD. Nothing seems to work.

If I try to install anything from the store, I just get the same error message.

I already did everything from this post to be sure my computer is clean:

https://www.reddit.com/r/techsuppor...ested_reading_official_malware_removal_guide/

Any other suggestions?

 

something happened and we couldn't install a feature

Hi Chaohua,

Do not worry we will help you help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the complete error message/ error code of this issue? (Click on More details)
• Which is the current version of Windows operating system installed on your computer?
• Is this issue confined only with the language options on your computer?

I suggest you to sign-out from the current user account, restart the computer, sign-in and check with the status of downloading the language options.

I suggest you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update us the status with the required information, we will be happy to help you further.

Thank you.