Windows 10: Something happened and your PIN isn’t available / Microsoft account password

Dear all,I need help for windows 10. I made some modifications in msconfig last night. After that I can’t enter to windows. The system ask password. The password is the same as my Microsoft account. When I try to sign with PIN, I get the message “ something happened and your PIN isn’t available” . When I go to Troubleshoot>advanced options>command prompt, the system ask choose an account to continue. When I choose the account, again it asks for password. When I put the password. I get the message the “password is incorrect. Try again”. I have changed my Microsoft password twice form my

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Microsoft Account PIN and password

We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

• Click Start menu and go to Settings.
• In Settings, click the Accounts icon.
• Click on Sign-in options.
• Change both your password and pin one by one.

Let us know how it goes.

 

Pin problem

Visit Fix “Something happened and your PIN isn’t available” in Windows 10
Fix “Something happened and your PIN isn’t available” in Windows 10 | Password Recovery
See if it’s helpful.

Included is this screen shot




Since you have a Microsoft account, you should see this instead
Microsoft account sign-in options




If this doesn't work, there are other procedures available to consider.
--- Some of them include registry changes.
--- Are you familiar with working in the registry?

BTW, have you saved your data along with a system image backup ready?

 

PIN sign in for Microsoft Account

Hi Irene,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

• How are you trying to change the password?
• Have you logged in to your account and trying to set the PIN?

I would suggest you to switch to child account and then try to set a 4 digit PIN from here and check if it works.

Please do get back to us with the answers to assist you better with issue you are facing.