Windows 10: Something is causing random crashes and BSODs on my computer. Please help!

Discus and support Something is causing random crashes and BSODs on my computer. Please help! in Windows 10 Gaming to solve the problem; Long story short - I bought my laptop about 1.5 years ago, and it had crashing issue since then, but I believe initially it wasn't as bad. My specs are... Discussion in 'Windows 10 Gaming' started by KG_Guitarist, Mar 19, 2023.

  1. Something is causing random crashes and BSODs on my computer. Please help!


    Long story short - I bought my laptop about 1.5 years ago, and it had crashing issue since then, but I believe initially it wasn't as bad. My specs are as follows also should be in dxdiag.txt:- AMD Ryzen 7 4800H- GTX1660Ti mobile- 2 x 8GB RAM sticks SK Hynix + WDC. Initially it was SK Hynix + SK Hynix, but i replaced one after suspicion that faulty RAM was cause of crashes, which turned out to be false.- 2 x 500GB SSD Drives Kingston + Samsung- Windows 10 Pro. Crashes are completely random, but there is some pattern to it: - Chrome or Opera browser tabs sometimes crash, almost exclusivel

    :)
     
    KG_Guitarist, Mar 19, 2023
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Mar 19, 2023
    #3
  4. ARC
    Arc Win User

    Something is causing random crashes and BSODs on my computer. Please help!

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
Thema:

Something is causing random crashes and BSODs on my computer. Please help!

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