Windows 10: Something is wrong with my account

Discus and support Something is wrong with my account in Windows 10 Installation and Upgrade to solve the problem; last night I was on my account and everything seemed fine and I was playing games and using some of my applications. but the next day i go to log in... Discussion in 'Windows 10 Installation and Upgrade' started by Mattneedshelp1369, Jul 9, 2020.

  1. Something is wrong with my account


    last night I was on my account and everything seemed fine and I was playing games and using some of my applications. but the next day i go to log in and all of my settings are reverted to something else which I don't want I had so many special settings in my account and now they are reverted to the default and I'm very confused what happened and I need help really badly.

    :)
     
    Mattneedshelp1369, Jul 9, 2020
    #1
  2. Eric F Win User

    Windows 10 - "Something went wrong" - Windows Store / account problems

    Scenario

    So recently I was trying to install something from the Windows 10 store. I clicked the Get button and it asks for me to verify my Microsoft account. I entered my email address in and password for the Microsoft account I had made before. It comes back with an error saying "Oops, something went wrong. Service unavailable" (no error code).


    Something is wrong with my account LMIw4.png


    Followed by:


    Something is wrong with my account qUqMx.png


    When I try again "later" the same thing appears. This has been going on for about a month so definitely something wrong on my end.

    I tried to use another email address, creating a new Microsoft account from that and I get this "Something went wrong, please try again later 0x80190005". I tried to look up this error code but there is not much information out there from google.

    Problem

    The main problem is not being able to log in to the Microsoft Store. When I goto microsoft.com and log in to my account, it lets me log in without any issues.

    What I have tried

    • I have tried making a new account as stated under my scenario with a different email address. I have tried going to Internet Options > Advanced > turning on SSL3.0, TLS1.0, TLS1.1, TLS1.2 as suggested on several sites. SSL2.0 does not appear in my list even though suggested to enable but since not in my list, I can not turn it on of course.
    • I have tried deleting the contents of the two folders:
      C:\Windows\SoftwareDistribution\DataStore and C:\Windows\SoftwareDistribution\Download as suggested as well. It deletes the contents of Download no problem but states that the files under the DataStore folder are in use.
    • I have verified that Windows Firewall is indeed turned on.
    • My time and date are accurate (some suggested this as well)
    • My account I am logged in as is Admin, has a PIN and password set up on it (some suggested using a PIN to fix this)

    So as you can see, I have tried everything I could find out there and I am still unable to download anything from the Microsoft Store. Any help or suggestions are appreciated. Also let me know if you need any other information.
     
    Eric F, Jul 9, 2020
    #2
  3. Vesao Win User
    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Jul 9, 2020
    #3
  4. Something is wrong with my account

    windows 10 camera something went wrong

    • If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue. That did not show up for step 3 and
      it keeps saying
    Something went wrong

    Sorry, we weren't able to save the photo or video.

    If you need it, here's the error code: 0xA00F424F

    And it always says that!!!!!!!!!!!!!!!!!!!!!!!PLEASE HELP ME!!!
     
    MiloKitten, Jul 9, 2020
    #4
Thema:

Something is wrong with my account

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