Windows 10: something running in the background of my laptop using disc space/Windows cannot update

I need help Please!

There appears to be something running in the background of my laptop using disc space but my 2 anti virus programs are not detecting it. I have run the disc clean up several times. I am trying to run the Fresh Start on the computer but it says I need to free up 6 GB of space. After Deleting every one of my files and photos and all the apps we do not use - even some we do use I still get the same error. My Windows updates are also not working. I have run the troubleshooter a few times and it says it has fixed corrupted update database every time. I tried a system restore.... again, it says I do not have enough disc space. I tried restarting in Safe Mode. Same thing.... Over three hours I have been at this and NOTHING is helping!


I am not a very technical person and am ready to throw this less than a year old laptop out the window.


Thanks!

:)

 

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