Windows 10: Something taking over internet connection

Discus and support Something taking over internet connection in Windows 10 Support to solve the problem; I am running Win 10 pro ver 21H1 (build 19043.1165) on a ThinkPad Edge laptop. For at least a year something on the computer has interrupted my online... Discussion in 'Windows 10 Support' started by dabineri, Aug 18, 2021.

  1. dabineri Win User

    Something taking over internet connection


    I am running Win 10 pro ver 21H1 (build 19043.1165) on a ThinkPad Edge laptop. For at least a year something on the computer has interrupted my online classes and my Zoom connections about every 5 or 6 minutes. When this happens it causes my class connection to stop for about a minute or so and then it returns. It seems as if some app on the computer may be responsible for this but I don't know how to find out the cause. I have shut down all the programs I have installed but don't know if I can shut down any windows components or which to even try shutting down. I know it is the computer because when I replace it with another computer (Asus) I NEVER get such an interruption. I am using an ethernet connection as I thought it might have been the wireless connection or router (which I replaced). I have also replaced my modem and that also had no effect on the problem. I am on a coax line from Xfinity and they have no record of any service interruptions. What could it be? Any assistance would be greatly appreciated.

    :)
     
    dabineri, Aug 18, 2021
    #1
  2. Eagle51 Win User
    Eagle51, Aug 18, 2021
    #2
  3. Internet Connection


    • Community

      I was not able to work on this issue yesterday ( busy for a 90 year old). This evening I was able to take the steps that were suggested in your email.

      When I use “Device Manager” I click “ Network Adapters” I see “ Wifi” but not Eternet in this list. On the “Settings” I click “Wifi” which shows the “On' button.
    I click” Show available networks”. I wanted to capture the page that is shown, but it will not show. The top line is Network ( connected) but course I have the Ethernet cable connected. Also showing Is Five “ Broadband connections” At the bottom is
    “ Network and Internet settings” I hope for your continued help.
     
    georgefrtsch, Aug 18, 2021
    #3
  4. Something taking over internet connection

    Windows 10 Internet Connectivity Issues with various programs

    Hi,



    Apologies for the late reply.



    Try the following steps:

    I would suggest you to run Internet Connectivity troubleshooter:





    Try the following steps:


    • Click "Search" and type "Troubleshooting" without quotes and hit enter.

    • Click “View All”

    • Select "Internet Explorer connection"

    • Click next to run the troubleshooter.



      Regards,
     
    Waseemulla S, Aug 18, 2021
    #4
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Something taking over internet connection

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