Windows 10: "Something went wrong" when trying to save photos from video in Microsoft Photos

I have videos supplied to me by a diving contractor in .avi format. When i open them with the Microsoft Photos app, click Edit & Create > Save Photos, an error message pops up after i pick the save destination and click the save button. The program then creates an empty file in the location I picked. Please help me!!


Thank you

:)

 

Microsoft Photos app gets updated – save still photos from videos and


Microsoft Photos app gets updated – save still photos from videos and more

Microsoft has released a new update to the Windows 10 Photos app, and the new version appears to have started rolling out to some users. The app has been bumped to version 16.412.13342.0 and brings some new features along with the usual bug fixes, please find the detailed changelog below:

 ◾Save still photos from videos and living images
◾Slow-motion videos taken with a Windows phone can now be edited on your PC
◾When importing photos to a PC, quickly clear and select all
◾View your OneDrive storage usage in Settings
◾Adjust the lighting in photos taken with a Windows phone using rich HDR
◾New OneDrive pictures appear more quickly in Collection
◾Items now stay selected until you cancel or take action on them
◾Bug fixes

Read more at Source
Microsoft Photos app gets updated - save still photos from videos and more

 

Microsoft Photos App - Error when saving a photo while saving frames from a video

Hi,

I'm trying to create photos from my videos using the Photos app but am encountering an error.

I open the video with the app, click Edit & Create -> Save Photos, then whenever I click on the 'Save Photo' option when viewing frame by frame, I'm given the same error: 'Something went wrong. Please try that again'.

I have tried this many times over a few weeks but it's still not working.

Any advice on how to resolve this issue would be appreciated.

Thanks,

James

 

I can't Save a Photo From a Video in the Photos/Movies & TV App

When I try to save a photo from a video in the Photos App I get this message

"Something Went Wrong, Please Try That Again"

Moved from: Windows / Apps on Windows 10 / Photos