Windows 10: "something went wrong while trying to turn on spatial sound" Dolby Atmos

Hello,
I have a dolby atmos setup at my pc. I got a yahama rx-v583 with 2 front speakers, 2 surround speakers and 2 height speakers. I have this connected to my pc with windows 10 1809 over hdmi. I have installed the Dolby Acces driver. When I try to enable the dolby atmos for home theater spatial sound, I got the message:"something went wrong while trying to turn on spatial sound" and it turns back to off. Windows sonic for headphones does work. I already tried reinstalling the realtek drivers and even my graphics card drivers(Nvidia rtx 2070).

What can I do to get this to work.

Thanks.

:)

 

something went wrong while trying to turn on spatial sound

I opened sound as u suggested first but when selecting Dolby Atmos in spatial sound option it goes back to none, even if i try to click on Windows Sonic for headphones it goes back to off.

and i cant find Dolby Atmos in Device manager > sound, video, and game controllers >, so what to do?

Please Help

 

Dolby Atmos

I checked this line:

5. Look for Dolby Atmos to make sure that it is properly installed.

and i have list with my two audio cards :

1. onboard - Realtek High Definition audio

and

2. dedicated Asus xonar DG audio device.

When selecting option 1. i have spatial sound dolby atmos option, but when selecting option 2, i have listed only "none" under spatial sound.

I can confirm that i had spatial sound on previous win10 build

For this part:

• From the Start menu, type in Device Manager, then Enter.
• Then click the Sound, video and game controllers driver.
• Look for Dolby Atmos, then right click on it, then click Unintall.
• Once done, remove your Dolby Atmos device and restart you computer.

i dont have dolby atmos under sound, video and game controllers

 

Dolby Atmos Headphones Spatial viritual surround sound 7.1 on or off?


The option "turn on 7.1 virtual surround sound"

Do you need to turn this on or off in use with Dolby Atmos for headphones?
I read you need to disable "enhancements" when using Dolby Atmos

However since the 7.1 virtual sound option is in the tab of spatial audio, where dolby atmos resides.
It gives the impression they are ment to be used together.

Does anyone have more knowledge about this?