Windows 10: something went wrong while trying to turn on spatial sound

Discus and support something went wrong while trying to turn on spatial sound in Windows 10 Drivers and Hardware to solve the problem; Hello. i have a 3 channel dolby atmos soundbar connected to HDMI to PC. I have a 2 separate window installation on seperate hard drive. one is... Discussion in 'Windows 10 Drivers and Hardware' started by Byu2, Sep 8, 2018.

  1. Byu2 Win User

    something went wrong while trying to turn on spatial sound


    Hello.




    i have a 3 channel dolby atmos soundbar connected to HDMI to PC.


    I have a 2 separate window installation on seperate hard drive. one is main drive run on latest release preview build, other one run on latest fast ring, both have latest intel drivers installed.



    Now I found the fast ring drive have 'Dolby Atmos for theater' under default format tab, and dolby atmos for home theater in spatial sounds. On the main drive with release preview build, when I forced to click on dolby atmos for home theater under default format tab, is show 'format not supported by the device', then try to enable dolby atmos for home theater in spatial sounds, get the error 'something went wrong while try to tun on spatial sounds.



    how to fix this problem?

    :)
     
    Byu2, Sep 8, 2018
    #1
  2. boop2951 Win User

    Spatial Sound

    I followed the instructions but when I got to #4 spatial sound said off and there was no other info or any way to turn it on. I hit return to default but that did nothing. Please help. my earphones are off .
     
    boop2951, Sep 8, 2018
    #2
  3. Jennifer Bri Win User
    Spatial Sound

    Hi,

    The Spatial Sound feature is available in Windows 10 but by default, it has been disabled. To enable it, follow the steps below:

    • In the notification area, right-click on the sound icon.
    • In the context menu, click on Playback devices.
    • Select your playback device and then click on Properties.
    • Click on the Spatial sound tab.
    • Select the Spatial sound format you want to apply.

    Get back to us if there is anything else. We'll be glad to help.
     
    Jennifer Bri, Sep 8, 2018
    #3
  4. AbdulMohi1 Win User

    something went wrong while trying to turn on spatial sound

    Spatial sound is not available on this device

    I think it's pretty obvious that he wasn't looking for that answer. He clearly explained that he's not able to turn on the spatial sound and not that he's unable to find a way to turn the spatial sound on. I've got the same problem and I too am looking for
    answers. Thank you for being nice enough to come up with an answer but please read the questions carefully before answerig them.
     
    AbdulMohi1, Sep 8, 2018
    #4
Thema:

something went wrong while trying to turn on spatial sound

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