Windows 10: Something's not allowing my PC to sleep.

When I try to make my laptop sleep without closing the id, it sleeps for just 1 sec and then wakes up automatically.
I used the lastwake cmd line, and found this:


Wake History Count - 1

Wake History [0]

Wake Source Count - 1

Wake Source [0]

Type: Device

Instance Path: PCI\VEN_8086&DEV_A36D&SUBSYS_12621025&REV_10\3&11583659&0&A0

Friendly Name: Intel(R) USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)

Description: USB xHCI Compliant Host Controller

Manufacturer: Generic USB xHCI Host Controller


How do I solve this? I have an Acer Predator Helios 300 PH315-51, running Windows 10 Home x64.

Thanks for help

:)

 

Sleep

Hi,

This may happen due to its power plan. A power plan is a collection of hardware and system settings that manages how computers use and conserve power. For this, we suggest that you reset and restore power plans to its default. kindly follow these steps:

• Open the Command Prompt (Admin).
• Copy and paste the command below into the command prompt, and press
  Enter:
  • powercfg -restoredefaultschemes
• Close the Command Prompt window, and then restart your PC to apply the changes.

After that, go to Power & sleep settings
by typing it into the Windows Search. Check the When plugged in, PC goes to sleep after
settings is set to Never.

Let us know if the steps above helped you to resolve the issue.

 

Getting out of sleep

Hi,

For us to further isolate the issue you are experiencing, kindly respond to the following questions:

• Does your device automatically returns to sleep after a short period of time?
• Have you made any significant changes prior to the issue?

We suggest that you check if the Allow wake timers setting is enabled. To check if it is enabled, follow the steps below:

• Click the Start button, then type power options.
• Click Power Options from the results.
• On the Power Options windows, click Change when the computer sleeps.
• Click Change advanced power settings.
• Expand the Sleep category.
• Expand Allow wake timers.
• Change the desired setting.

We look forward for an update from you.

Regards.

 

My pc is going to sleep after 5 minutes of inactivity

Hi Sebastian,

Your PC might be set to sleep once it is idle for 5mins. For you to adjust this setting, we suggest looking into the
Power Options advanced settings. Follow these steps:

• Open Control Panel and click on Power Options.
• On your Preferred plans, click Change plan settings.
• Click Change advanced power settings.
• Expand Sleep and System unattended sleep timeout.
• Set how many minutes you want your system to be left idle before it goes to sleep.

Let us know how it turns out.

Regards.