Windows 10: "Something's not working. It's not you, it's us." How do I fix this in 2024?

Previous solutions aren't working. I had an active child account for my son to enable him access to his windows laptop, we forgot the password after he broke the laptop and hadn't logged in for a while. I created a new login for him but he's unable to sign in as it requires parent or guardian consent. Each time I grant consent I get a message that says "Something's not working. It's not you, it's us." I bought this computer solely for the use of Family Safety, if he cannot log in then I have wasted my money. I need help!

:)

 

Programs not working

In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.

 

My laptop´s camera stopped working after last update on 01/11/2024 (package)

Hi,

Microsoft Windows 10 Home 10.0.19045 / Toshiba SATELLITE S50-B

After the update package on January 11th, 2024 my camera stopped working. First, when I turned on it turned off by itself. Since January 19th, 2024, it doesn't work at all. I followed all the troubleshooting steps Microsoft suggested, none of which resolved the issue. There is no message of error.

Thanks and best regards.

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John