Windows 10: Sonos Music library playback

When playing multiple albums by the same artist, Sonos plays them in alphabetical order. How do I retain the original order of the albums?

:)

 

Unable to add Music Library to Sonos Controller

 

Unable to add Music Library to Sonos Controller

Hello,

Please answer the questions below:

• How exactly are you trying to add Music Library to Sonos Controller?
• Since when are you facing this issue?
• Did you make any changes prior to this issue?
• Is the device getting connected?
• Do you see the device getting connected in Device manager?

Please get back to us with the information.

If you have any further queries, feel free to contact us. We will be happy to help you.



Thank you.

 

Sonos Play 5 will not access music library on my Windows 10 PC

Steps unsuccessfully taken by me (or Sonos support remotely) include:

Checking sharing settings - the PC already shared successfully with other computers and devices on the network

Setting Norton firewall as recommended, also trying with firewall disabled

Connecting the PC by wireless and disabling the Ethernet

Deleting and re-installing the Sonos control app

Rebooting

Moving the Music folder to the root drive and locating manually within the app

Running CCleaner

Not sure about Sonos diagnosis, but they did download a diagnostic report which I don't have, but they sent me an extract: "Mounting //MAIN-PC/Music failed, addr = 192.168.1.64 , ssp = 0, errno =
112, ret = 0x81000004 "

The Sonos 5 worked "out of the box" on other Windows 10 machines on the network

The Sonos app on the offending PC can see and see within the Music folder but will not add the contents to the Sonos music library - reports "The Computer is not responding"

The Sonos controller app on the offending PC works the Play 5 normally in all other respects