Windows 10: Son's laptop locked out - Bitlocker?

Discus and support Son's laptop locked out - Bitlocker? in Windows 10 Ask Insider to solve the problem; Hi, my son's Windows 10 laptop just stopped working all of a sudden. Now, it will boot up, though it's to a Bitlocker screen asking for a 48-character... Discussion in 'Windows 10 Ask Insider' started by /u/Dabblingman, Aug 21, 2020.

  1. Son's laptop locked out - Bitlocker?


    Hi, my son's Windows 10 laptop just stopped working all of a sudden.

    Now, it will boot up, though it's to a Bitlocker screen asking for a 48-character key.

    I (and he) have no idea what this key is, nor remember installing this feature.

    MS support pages are no help, including the page from his MS account.

    You guys have any ideas for me? Thanks so much!

    submitted by /u/Dabblingman
    [link] [comments]

    :)
     
    /u/Dabblingman, Aug 21, 2020
    #1
  2. Rose Cal Win User

    W10 wiped my son's laptop

    Hi Debbie,

    It is possible that your son is unable to open his laptop while updating due to a corrupted or incomplete installation. To assist you better, we'd like to gather more information:

    • Is your son, getting an error message when he tried to turn on his laptop?
    • When he tried to open his laptop, are you able to check if the power light stays on?
    • Are you seeing black screen/blank screen when you tried to turn on his laptop?
    • What troubleshooting steps has your son done so far to resolve it?

    Meanwhile, if you're seeing a blank screen/black screen, we suggest that you follow the steps in this
    article on how to troubleshoot black screen errors. You can choose which best describes your issue.

    Keep us posted if you need additional help.
     
    Rose Cal, Aug 22, 2020
    #2
  3. Bitlocker locked on startup

    Hi,

    Thank you for posting your query on Microsoft Community.

    Follow the below steps and check if it helps:

    I suggest you to try the step under the section "To unlock removable data drive" in the following article:

    http://windows.microsoft.com/en-US/windows-8/unlock-bitlocker-protected-drive

    Note: The steps for Windows 8.1 applies to Windows 10 as well.

    For further reference, ask OP to refer to the following article:

    http://windows.microsoft.com/en-us/windows-8/bitlocker-drive-encryption

    I hope this information helps.

    Thank you.
     
    Divya Murugan, Aug 22, 2020
    #3
  4. stuartb04 Win User

    Son's laptop locked out - Bitlocker?

    Laptop opinions for step son?

    my mother in law just bought this lappy for my step son for b,day

    Currys PC World | Washing Machines, Laptops, TVs, Cameras

    just wanna know what you guys think
    is it worth it

    i personally think she has more money than sense..*Confused Son's laptop locked out - Bitlocker? :confused:


    spose its good for him
    but i wanna have a blast too..*Wink Son's laptop locked out - Bitlocker? ;)
     
    stuartb04, Aug 22, 2020
    #4
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Son's laptop locked out - Bitlocker?

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