Windows 10: Sony Bluetooth headphones paired but no sound

Sony Bluetooth headphones paired but no sound. Model WH-1000MX2

:)

 

bluetooth headphones

setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

Pairing Sony headphones

Hello, I just bought Sony WH-CH700N headphones and they paired with my HP Pavillion laptop running Windows 10. The problem I'm facing is that they don't play any sound, video, or anything. My PC doesn't recognize
it as an audio device. When I go to Sound and Playback, they are there but show as disconnected. I tried unpairing them and pairing them again many times, but didn't fix anything. I tried the Troubleshoot on Sound and Bluetooth, but didn't do anything. I tried
to reset the headphones to factory settings, also nothing. More importantly, they worked with other devices and smartphones. Like I said, the problem seems that the Windows 10 (which up to date) doesn't see them as an audio device (headphones, headset). and
I got old bluetooth headphones that still work and show as a headphones device.

Any solution for weird problem?

 

Bluetooth headphones pair but built in speakers still make the sound.

Hi Braden,

Conflicts with the default device in the Playback settings is one of the possible reasons why you are having issues using your newly paired Bluetooth headphones. You will need to set your Bluetooth headphones as the default Playback device. To do this, kindly
follow the steps below:

• Press the Windows key.
• Type Sound.
• Select Sound from the list of results.
• On the Playback tab, select a device, then Set Default.

Should you have further questions, feel free to reply on this thread.