Windows 10: Sony WH-CH400 Headset doesn't work as a Headset in Windows 10

Discus and support Sony WH-CH400 Headset doesn't work as a Headset in Windows 10 in Windows 10 Drivers and Hardware to solve the problem; I bought a Sony WH-CH400 Headset and it's working fine as Headphone in my laptop, but when I try to use it as headset in Skype and Teams calls, it's... Discussion in 'Windows 10 Drivers and Hardware' started by Rodrigo de Andrade Brito, May 6, 2020.

  1. Sony WH-CH400 Headset doesn't work as a Headset in Windows 10


    I bought a Sony WH-CH400 Headset and it's working fine as Headphone in my laptop, but when I try to use it as headset in Skype and Teams calls, it's not working.


    The headset is connected, and in the description voice and music are available as you can see in the image below, the highlighted device.

    Sony WH-CH400 Headset doesn't work as a Headset in Windows 10 1852c39a-cd1f-48cf-b0c6-6990e9038e57?upload=true.png


    Sony WH-CH400 Headset doesn't work as a Headset in Windows 10 0b4dc7a2-bc8c-4c81-a611-c856efa04177?upload=true.png

    But when I select the device as a headset in the audio options, I'm not able to hear any sound from the computer, like a YouTube video

    I make the test call in Teams and looks like all working fine, but when I join in a call, there's no sound in the headphones and the mic doesn't work as well.


    Sony WH-CH400 Headset doesn't work as a Headset in Windows 10 3086fb92-1c41-4d62-a655-fc76c7969d3c?upload=true.png


    There is anything else I can do to be possible to use this device as my headset?

    Thanks in advance for any help.

    :)
     
    Rodrigo de Andrade Brito, May 6, 2020
    #1

  2. Sony WH-CH400 Headset device did connect thoroug

    I bought Sony WH-CH 400 wireless headset but, my laptop MSI GS65 window 10 did not show the device when I trun on Bluetooth. I even tried to do add another device, yet it did not shows WH-CH 400. I would like to know if anyone know that Wh-CH400 connect
    to window 10 devices or not. And also I like to know if it is my laptop hardware problems .
     
    lokendratamang, May 6, 2020
    #2
  3. honza801 Win User
    nokia 3110c + wh 701 headset not working

    hi,



    i've just bought new headset wh 701 for my nokia 3110 classic, but the headset doesn't work.

    the phone says "Enhancement not supported".

    nokia 3110 c is in the supported list of this headset

    did anyone experienced the same problem?



    fous
     
    honza801, May 6, 2020
    #3
  4. Sony WH-CH400 Headset doesn't work as a Headset in Windows 10

    Features of WH-701 headset

    here is some of the specificatons of WH-701 headset

    • 1350 mm
    • Cord: 1350 mm
    • Remote: 12.7 x 12.2 x 76 mm
    • For use with devices compatible with 3.5 mm Nokia AV connector*.
    • With included Nokia AV Adapter AD-52 for use with devices supporting 2.5 mm Nokia AV connector.
    you could try this link, so that you can see the specs of the headset:

    The latest Nokia phones and accessories | Nokia Phones US



    :smileyhappy:
     
    YunaCorvin, May 6, 2020
    #4
Thema:

Sony WH-CH400 Headset doesn't work as a Headset in Windows 10

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