Windows 10: Sony WH-CH710N not recognised on Windows 11 laptop

I just recently got a completely new Windows 11 laptop a couple of weeks before Christmas, and a pair of Sony WH-CH710N Bluetooth headphones for Christmas. I was super excited to try them as they are a necessity for schoolwork during free periods.However, when I have tried to add them as a new device they never appear on the Bluetooth screen whereas my AirPods do. The sony headphones work on my Galaxy S9 so it's not the Bluetooth connection with the headphones themselves.I have tried everything, including even attempting to connect the headphones to my phone and then connecting the phone to my

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Problems with quality of headphone

Hello, thanky you for your help.
The headphones are SONY WH-CH710N.

 

Sony WH-H910N h.ear headphones not recognised as an Audio Device

Hi,

I recently purchased some WH-H910N h.ear bluetooth headphones.

I would like to connect them to my HP PC running Windows 10. I can pair the headphones, but they are not recognised as an Audio Device. My MDR-XB70BT ear buds are
recognised as an Audio device, but not my WH-H910N h.ear.Headphones.



When I pair my WH-H910N h.ear - they are paired under 'Óther Devices' - which is where my phone sits as well. Because they sit here there is no option "connect" to
them, only the option to 'remove device'

Can anyone explain why the headphones would not be recognised as Audio?



You will see that my Sony Bluetooth earbuds appear in both playback & recording, but my new headphones do not.











Many thanks

Connie

 

Sony WH-CH400 Headset device did connect thoroug

I bought Sony WH-CH 400 wireless headset but, my laptop MSI GS65 window 10 did not show the device when I trun on Bluetooth. I even tried to do add another device, yet it did not shows WH-CH 400. I would like to know if anyone know that Wh-CH400 connect
to window 10 devices or not. And also I like to know if it is my laptop hardware problems .