Windows 10: Sony WH-XB900N Bluetooth Cannot Connect to Windows 10

Sony WH-XB900N Bluetooth Cannot Connect to Windows 10, It is not recognized as an Audio device but shows up as other devices. It is paired but there is no option to connect. This is probably caused when the number of paring limit is reachedMy Solution: Reset my Sony WH-XB900 to factory default.Turn off the headset while the USB Type-C cable is disconnected and then press and hold the power button and the CUSTOM button simultaneously for 7 seconds or more.The indicator blue flashes 4 times and the headset is initialized. This operation resets volume settings, etc., and deletes all pairing i

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Sony headphones and handsfree WH-CH700N are connected and doesn't play music o work as handsfree

Hi Josep,

Thank you for writing to Microsoft Community Forums.

To troubleshoot the Bluetooth connection issue, I suggest you to try the steps listed below and check if it works for you:

• Right click the Windows icon on the taskbar and choose
  Device Manager.
  
• Expand Bluetooth
  and right click on your Bluetooth driver.
  
• Click on Update Driver
  and choose Browse my computer for driver software.
  
• Choose Let me pick from a list of available device drivers on my
  computer and click on Next.
  
• Choose a different version of driver among the drivers listed there and click on
  Next.
  
• Follow the onscreen instructions to install the driver. Reboot the machine once the driver is installed and check if you’re able to connect the devices.
  

Additional information: Fix Bluetooth problems in Windows 10

If the device is still not available as a playback device after pairing, I suggest you to try the steps listed below and check if it works for you:

• Right click the Volume
  icon on the taskbar and choose Sounds.
  
• Under Playback
  tab, right click on an empty space and select Show Disabled Devices
  and Show Disconnected Devices.
  
• Once the above options are enabled, check if the Bluetooth device is listed. If listed, right click on it and
  Enable the device and Set as Default.
  

Meanwhile, you may also go through the troubleshooting article
by Sony and see if it helps.

Regards,

 

Sony WH-CH400 Headset device did connect thoroug

I bought Sony WH-CH 400 wireless headset but, my laptop MSI GS65 window 10 did not show the device when I trun on Bluetooth. I even tried to do add another device, yet it did not shows WH-CH 400. I would like to know if anyone know that Wh-CH400 connect
to window 10 devices or not. And also I like to know if it is my laptop hardware problems .

 

Poor sound quality Bluetooth Sony WH-CH700N with Windows 10

Hi guys,

I have just bought a new Wireless Noise Cancelling Headset Sony WH-CH700N. No problem in pairing it with Windows10 however the sound quality when connected via Blootooth is absolutely outrageous. It is great when connected with cable though.

Do you think it is somehow possible to improve the audio quality when in Bluetooth?

Thanks in advance

Riccardo