Windows 10: Sony Wirless Headphones WH-CH510 Bluetooth Profile Missing

Hi guys, I recently bought a pair of Sony Bluetooth headphones, and I ran into the common problem with the 2 bluetooth profiles messing with the audios/stuff like that. That isn't the problem - I was looking up solutions to it before I really understood what was going on, and in the Sound Control Panel, I deleted the Headset Hands-free AG audio bluetooth profile thing-stuff. I can't find it anywhere now on my computer obviously but I can't figure out a way to restore it. I looked at some other posts, and they recommended uninstalling drivers and then restarting the computer, which I tri

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microsoft windows 8.1on Dell Inspiron bluetooth not able to pair sony wireless headphone model WH-CH510

Hi Team

i am trying to pair my sony wireless headphone model WH-CH510 with DELL Inspiron laptop via bluetooth. it shows as paired but i am not able to listen anything on headset. Kindly advice

 

Sony wh-1000xm3 Headphones - will not show battery Level in Win 10?

Just got a set of Sony wh-1000xm3 Headphones, which are on the latest firmware. When I pair them to my fully patched Surfacebook 2 running Windows 10 1909, the battery level isnt shown in Windows 10 bluetooth settings. The battery level shows up just fine on my Samsung Galaxy S10 Phone


Can anyone comment if this is a Windows 10 issue? I have a Surface Pen, and the battery level for that device shows up fine in Win10


For reference, the headphones are running bluetooth version 4.2


Surely if Android can successfully query the battery level of the headphones, then Win10 should be able to query the battery level also - given that these are standard services in the bluetooth spec?

UPDATE:: I`ve tested this with a 3rd party program, Bluetooth battery monitor, and the battery levels for both the surface pen and the headphones are returned perfectly in that 3rd party program.

So why isnt windows 10 showing up the headphones battery level nativley??

 

Sony headphones and handsfree WH-CH700N are connected and doesn't play music o work as handsfree

Hi Josep,

Thank you for writing to Microsoft Community Forums.

To troubleshoot the Bluetooth connection issue, I suggest you to try the steps listed below and check if it works for you:

• Right click the Windows icon on the taskbar and choose
  Device Manager.
  
• Expand Bluetooth
  and right click on your Bluetooth driver.
  
• Click on Update Driver
  and choose Browse my computer for driver software.
  
• Choose Let me pick from a list of available device drivers on my
  computer and click on Next.
  
• Choose a different version of driver among the drivers listed there and click on
  Next.
  
• Follow the onscreen instructions to install the driver. Reboot the machine once the driver is installed and check if you’re able to connect the devices.
  

Additional information: Fix Bluetooth problems in Windows 10

If the device is still not available as a playback device after pairing, I suggest you to try the steps listed below and check if it works for you:

• Right click the Volume
  icon on the taskbar and choose Sounds.
  
• Under Playback
  tab, right click on an empty space and select Show Disabled Devices
  and Show Disconnected Devices.
  
• Once the above options are enabled, check if the Bluetooth device is listed. If listed, right click on it and
  Enable the device and Set as Default.
  

Meanwhile, you may also go through the troubleshooting article
by Sony and see if it helps.

Regards,