Windows 10: Sophiisticated scam or legitimate service?

Discus and support Sophiisticated scam or legitimate service? in Windows 10 Support to solve the problem; A couple of hours ago I was contacted by someone claiming to be from Google Security Services. Texas based, he said. I get several scam calls a week... Discussion in 'Windows 10 Support' started by Terrypin, Oct 9, 2019.

  1. Terrypin Win User

    Sophiisticated scam or legitimate service?


    A couple of hours ago I was contacted by someone claiming to be from Google Security Services. Texas based, he said. I get several scam calls a week and handled this in my usual fashion with a "Not interested, don't call me again" and ended the call. But unusually this one called straight back and got me listening for a while. At my insistence he gave me a phone number of 18005321200 (which I've not yet tried). Heclaimed that my PC had been hacked and he proceeded to demonstrate evidence that he had access etc. He was using a service called TeamViewer, whose details he popped up on my screen. (I've since called that company and they point out that anyone can use their software.)

    At my further insistence he escalated the call to a manager "Roger Lucas" from the Indian company Ridhima Enterprise. That lasted an hour, during which he took me through views of my Services, Settings, etc. As I expected (although I was surprised how long he was prepared to continue the call) at the end he went for the sale. Specifically he asked me to register a new 'Windows Certificate': 1 Year £289, 3 Yr £399, Life £799, because that would allow them to proceed with fixes, as my existing certificate had expired.

    Naturally I asked for an email setting it all out but - surprise! - he was very anxious to complete the transaction on the phone.

    He'll be calling me back this afternoon and so I'd appreciate any further info or advice. Is it conceivable that the company does have evidence that my PC has been hacked and does offer a service (worthwhile or otherwise) in removing those? What is the consequence of my licence expiring, if indeed it has.

    For months I've had regular scam emails claiming that my PC has been hacked and claiming to know 'my password'. One or two of those do indeed match agains of my score or so of passwords. So I can believe that some hacking has occurred. But needless to say, no bit coins have changed hands!

    Terry, East Grinstead, UK

    :)
     
    Terrypin, Oct 9, 2019
    #1
  2. clam1952 Win User
    clam1952, Oct 9, 2019
    #2
  3. What is the Microsoft Awards Compensation Cash Fund? Is it a scam or legitimate. If legitimate, what is it?

    What is the Microsoft Awards Compensation Cash Fund? Is it a scam or legitimate. If legitimate, what is it?
     
    susanlandgraf-25, Oct 9, 2019
    #3
  4. Sophiisticated scam or legitimate service?

    Is this Scam?

    Hi AndressCrain,

    Scammers use different tactics to scare you into paying for unnecessary technical support services. They may call you directly on your phone and pretend to be representatives of a company software. They even ask you to install applications that give them
    access to your computer. They might even fake the caller ID so that it displays a legitimate support phone number from a trusted company. For more information about your concern, check the following articles:


    Let us know if you have other queries.
     
    MaRoselle Cag, Oct 9, 2019
    #4
Thema:

Sophiisticated scam or legitimate service?

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