Windows 10: sound and display

hi


i recently purchase msi gl62m 7rex, and a few months ago, there's a windows update, after that update some of my games doesn't have sounds. i have already restart my laptop, install the latest sound driver but still no sounds. and then another problem occur to me today, there was an update yesterday morning and then my display brightness could not be adjust, can anyone help?

:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Surface Pro 2 Windows 10 - no sound on display port and slow video

Hi Chris,

Thank you for posting your query in Microsoft Community.

I can imagine the inconvenience you have experienced. I will definitely help you with this.

I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.

Follow these steps to run the troubleshooter:

• Press “Windows key + W”.
• Type “Troubleshooting” without quotes in the Search box and hit enter.
• Select “Hardware and Sound” from the Troubleshooter Window.
• Select “Hardware and Devices” under Devices option.
• Follow the On Screen instructions.

If doesn't work, I suggest you to update the sound and display drivers from device manager and check.

Please follow the below steps:

• Press Windows Key + X key and click
  Device Manager.
• Expand ‘Display Adapters’.
  
• Right-click on the Display Adapter listed and click on ‘Update Driver Software’.
• Select the option to automatically search for the updated driver software.
• Restart the computer after its updated and verify.
• Follow the same steps to update sound device.

I hope this information helps. Please do let us know if you need any further assistance.

Thank You.

 

Sound Quality


One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

May not be a speaker problem.