Windows 10: Sound Card lost in Windows 10

Sound card, no Sound card troubleshoot sound doesn't work.

Suggestion below "

Hello JSALVANS,


Thank you for your post. In device manage is there a device with a question mark or explanation mark? If there is then it’s probably your sound card. Right click on it and select install drivers."


Did doesn't work the right click on the question mark doesn't work and when I click it I get windows help suggestions that put me in a Loop With Sound Troubleshoot that doesn't work.

Where can I download the Sound Card driver (I lost) without having to go trough another website that wants you pay for their services?

*** Email address is removed for privacy ***

:)

 

lost Sound Audio after upgrade to Windows 10

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you follow the steps below and see if it helps.

Method 1: Type “windows updates” in the search bar and press Check for updates option. If updates are remaining, kindly install all of remaining windows updates.

Method 2: If this doesn’t help I would recommend you try updating the Audio drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the audio drivers:

• 
  Press Windows key + X key and click Device Manager.
  
• 
  Expand the Sound, Video and game controllers.
  
• 
  Right-click on the Sound card and click on Update driver software.
  
• 
  Restart the computer and check.
  

Method 3:Try Uninstalling and then reinstalling the Sound drivers. Follow the steps below

• 
  Press Windows key + R, type “devmgmt.msc” in the run prompt.
  
• 
  Expand the Sound, video and game controllers, right-click the sound card, click uninstall.
  
• 
  Restart the computer, let Windows detect the driver and install by itself.
  
• 
  Manually download the latest drivers by going to the manufacturers Website.
  

Hope this helps. Please respond for further queries.

Regards,

 

Sound Card Cannot be found on ACER aspire E5-511P


"sound card cannot be found". Does the Device Manager list it, and with an error? Or is it no listed in the Device Manager?
If its not listed at all, that suggests the BIOS is not detecting it or there is a BIOS error. Windows will not detect it if the BIOS does not.

You can try a BIOS reset and see if that helps, if its not being detected by the BIOS.

 

Lost sound after upgrading to Windows 10

Hi Richard,

Thank you for your interest in Windows 10. Sorry to know that you’re facing this issue. I will be glad to assist you. I suggest you to follow few methods given below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter.

• Press Windows key + W and type
  troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2:
I suggest you to try updating the Sound drivers check if it works for you.

Follow the steps to update the sound driver:

• Press Windows Key + X key and click
  Device Manager.
• Expand ‘Sound, Video and Game Controllers’.
  
• Right-click on the Sound device listed and click on ‘Update Driver Software’.
• Select the option to automatically search for the updated driver software.
• Restart the computer after its updated and verify.

Method 3:
Uninstall and reinstall the Sound driver

I suggest you to try uninstall the Sound drivers check if it works for you.

Follow the steps to uninstall the Sound drivers:

• Press Windows Key + X key and click
  Device Manager.
• Expand ‘Sound, Video and Game Controllers.
  
• Right-click on the Audio devices listed and click on ‘Uninstall’.
• Select the option to delete driver software.

Restart the computer after its uninstalled. Try to access the device manufacturer's website and download and install the latest chipset and sound drivers.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

Thank you.