Windows 10: Sound device has not been working since I updated Windows 20H2

My sound device has not been working since I updated Windows 20H2 on yesterday. That's why I followed all the posts on "Microsoft's community" site but none of them worked. Even when I go to the recovery option in Windows and check the "Go back to the previous version of Windows10" option, it shows that "this&

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Creative X-Fi Soundcards and Windows 10 Fall Creators Update 1709 = Complete Disaster / Not Working

Thank you for trying to help , i did tried your suggestion but it did not work :/ , nothing seems to make it work on Windows 10 Fall Creators Update 1709. In the meantime i have bought a new SoundBlasterX AE-5 and it did installed flawlessly , no problems whatsoever. it is up to Creative ( drivers ) and Microsoft ( bug fix ) to fix this huge bugs with Audio.

Kind Regards: Chispy

 

Sennheiser GSP 350. Microphone stops working when I open any game

Wow, ok. I think I've fixed it by accident while fiddling around.

It appears to be the Realtek audio being the issue here. I don't use my onboard sound card as my headset is a USB headset only and my speakers are plugged into an ASUS sound card.

Step by step fix:

• I went into recording devices
• I enabled STEREO MIX (Realtek High Definition Audio)
• Then I set that Stereo Mix as the DEFAULT DEVICE (At this point it took over both input and output devices without my permission )
• Then set my Sennheiser headset as default recording and playback devices in their respective windows even though they both still said they were the default devices when they weren't

Headset microphone is currently functioning while in game now. I'll update the thread if it goes again. Should I completely disable Realtek audio??? Or will windows just force it to work again?

 

My sound won't work after Windows 10 update

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter.

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the Sound driver

I suggest you to try uninstall the Sound drivers check if it works for you.

Follow the steps to uninstall the Sound drivers:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Sound, Video and Game Controllers.
  
• Right-click on the Audio devices listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset and sound drivers.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.