Windows 10: Sound devices

Several weeks ago, I posted a problem in this community concerning the lack of sound from my speakers. It showed that no audio output devices are installed.


Several recommended uploading different items, including but not limited to the HP Diagnostic Program. All has been to no avail.


Any more bright ideas?

:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Sound and Playback Devices

Hi,

To further isolate the issue, please provide the details these following questions:

• 
  Have you updated your driver? If you did, where did get the updates?
  
• 
  Have you check the properties of your device in device manager? Kindly post a screenshot of the status in of the
  drivers in device manager.
  
• 
  What troubleshooting steps have you done so far?
  

You can try to run the
Playing Audio
and
Hardware and Devices troubleshooter
to do an automated fix on this matter. To run the troubleshooter, follow these steps:

Playing Audio:

• 
  On the search bar, type
  Troubleshooting.
  
• 
  Chose
  Hardware and Sound.
  
• 
  Click on
  Playing Audio
  to run the troubleshooter
  

Hardware and Devices:

• 
  On the search bar, type
  Troubleshooting.
  
• 
  Chose
  Hardware and Sound.
  
• 
  Click on
  Hardware and Devices.
  

Let us know how it goes.

Regards.

 

Sound Quality


One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

May not be a speaker problem.