Windows 10: Sound Distortion on New Dell 7577 Laptop

Discus and support Sound Distortion on New Dell 7577 Laptop in Windows 10 Drivers and Hardware to solve the problem; I am facing sound distortion on my new Dell 7577 laptop from the day i have purchased it. the day i purchased it it got updated to windows 1803 and... Discussion in 'Windows 10 Drivers and Hardware' started by Saurabh_77, Oct 18, 2018.

  1. Sound Distortion on New Dell 7577 Laptop


    I am facing sound distortion on my new Dell 7577 laptop from the day i have purchased it.

    the day i purchased it it got updated to windows 1803 and all drivers are updated.

    For Realtek my installed version is 6.0.1.8219, and again as suggested by many i have uninstalled smarttbyte application form the system.

    Anything and everything was tried and tested but no luck in resolving the issue.

    Very frustrated.

    Following things I have tried,

    1. Uninstall Smartbyte application

    2. reinstall Realtek driver.

    3. Install older realtek driver

    3. Downgrade settings to 44Khz

    4. Disabled all enhancements

    5. Un-install McAfee

    6. Went to Windows generic driver, then it didn't distorted but the quality of sound is not par at all

    everything tried and tested but no luck


    HELP!!!!!!!!!!

    :)
     
    Saurabh_77, Oct 18, 2018
    #1
  2. Opie540 Win User

    sound distorted after windows 10 anniversary upgrade

    This is where I'm at on my HP laptop with Windows 10 and the Anniversary update.

    I completed step #3 "hardware and sound" but that took me to an option for "sound, speakers." There was no "properties" as step #4 suggests. I selected "sound, speakers" and then found "properties." After selecting "properties" there was no "enhancements
    tab" as step #5 suggests.

    Regardless, I then uninstalled the realtek audio driver. I noticed that when I did this without restarting my laptop that the sound was now tinny, but not distorted as it was previously. After restarting, the sound was again full, yet distorted.

    Realtek still shows in my programs list, though it shows no memory is used.

    Thanks for your continued help.
     
    Opie540, Oct 18, 2018
    #2
  3. Ryan Fra Win User
    Distorted Sound

    Hi Zaki,

    Distorted sound can be be produces if there is an issue with the hardware or software. Please answer the following questions for us to narrow down this concern:

    • Is it affecting all music, videos, and online videos?
    • Which sound card is set to default? Realtek High Definition Audio or High Definition Audio Device? You will know it by typing
      "sound" on the search box and select Sound, under Playback, the default speaker should have a check.

    Please run Playing Audio Troubleshooter by following these steps:

    • Type "troubleshooting" on the search box.
    • Select Troubleshooting on the result.
    • Click View all.
    • Choose Playing Audio and follow the steps.

    Looking forward to your reply.
     
    Ryan Fra, Oct 18, 2018
    #3
  4. zyklon Win User

    Sound Distortion on New Dell 7577 Laptop

    Distorted Sound

    In the last couple of weeks I have upgraded my rig with a Creative SoundBlaster X-Fi Titanium, and all was well until on one particular day I began experiencing distorted sound while using my headphones.

    My first hunch was that the headphones had gone bad. Not an hour later, the distortion had stopped completely and the sound was working perfectly. This has happened on other two occasions, but the distortion would eventually go away after some time.

    Today, the same problem occurred on my speakers and so I realized that the source of the distortion were not my peripherals. So I'm guessing its a sound card issue...the problem is that the distortion happens so randomly and without any warning that I don't have any idea what to do about it. I should also point out that the distortion also disappears on a system reboot.

    Any help and suggestions please?
     
    zyklon, Oct 18, 2018
    #4
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Sound Distortion on New Dell 7577 Laptop

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