Windows 10: Sound does not go through Intel Display Audio

Discus and support Sound does not go through Intel Display Audio in Windows 10 Drivers and Hardware to solve the problem; I tried different HDMI cables, reinstalled drivers, nothing helped. Yesterday it worked, and all of a sudden - no sound in the external display. What... Discussion in 'Windows 10 Drivers and Hardware' started by Andrey Welsh, Aug 12, 2019.

  1. Sound does not go through Intel Display Audio


    I tried different HDMI cables, reinstalled drivers, nothing helped. Yesterday it worked, and all of a sudden - no sound in the external display. What could be the problem? I'm puzzled!

    :)
     
    Andrey Welsh, Aug 12, 2019
    #1
  2. fireberd Win User

    No audio device is installed (How to fix?)


    Since you uninstalled the Intel Display audio and you no longer have audio, that suggests you are using HDMI (??) If this is the case then the Realtek is not being used and not causing your problem.

    First step as mentioned is to reinstall the Intel Display Audio.
     
    fireberd, Aug 12, 2019
    #2
  3. redant17 Win User
    Disabled motherboard audio device disappears from sound configuration

    Win 10 on a Gigabyte Z170X mobo. This board has Creative Soundblaster audio as well as the Intel chipset audio that goes out HDMI cable. Both were working but at some point the system sent some audio to the monitor instead of the Creative device which goes
    to external speakers.

    So I selected "disable" on the two Intel audio devices (one for HDMI, one for display miniport). Instead of appearing "disabled" they simply disappeared from the sound configuration list. They remain in the Devices list and are listed as "enabled". But
    since they are no longer listed in the Control Panel sound configuration settings, I can't turn them back on. Rebooting made no difference: still listed as enabled devices, but still not present in Control Panel sound settings.

    I'd like to get the Intel devices back so I have the option of using them. Any suggestions please?

    Thanks very much.
     
    redant17, Aug 12, 2019
    #3
  4. Sound does not go through Intel Display Audio

    No sound Audio

    Hi Hubert,

    Thanks for posting your query on Microsoft Community.

    We understand the inconvenience caused and we appreciate you for trying the troubleshooting steps..

    This issue might occur if some of the sound settings got corrupted.

    I suggest you to try running audio troubleshooter and check if it helps.

    Follow the below steps:


    • Type Troubleshooting in the Search area on the taskbar and select
      Troubleshooting.

    • Select Hardware and Sound.

    • Select Playing Audio under
      Sound
      and follow the on screen.

    For more information, refer to the below link:

    http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Aug 12, 2019
    #4
Thema:

Sound does not go through Intel Display Audio

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