Windows 10: Sound is distorted - help!

I have an issue with sound being distorted. During normal playback of voices it sounds almost wavy, and then during songs the background is incredibly loud and the vocals incredibly quiet. Unlike other people with this issue where the general answer was to disable audio enhancements and spatial sound, I have already done this to no avail. I have tried using realtek drivers instead but this does not fix it. I am using Steelseries Arctis 1's so they are not subject to Steelseries drivers as they are not compatible with the engine. I am running out of ideas and patience. Audio has been set so that it is not quietened when system sounds play as well. All levels are on 100%.

Device name -----------

Processor Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz 2.71 GHz

Installed RAM 12.0 GB

Device ID 6A5CE0E6-DC11-44F6-8C86-671CF60D490D

Product ID 00326-30000-00001-AA528

System type 64-bit operating system, x64-based processor

Pen and touch Pen support

Edition Windows 10 Home

Version 20H2

Installed on ‎06/‎10/‎2020

OS build 19042.685

Experience Windows Feature Experience Pack 120.2212.551.0

submitted by /u/nacho_breath
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:)

 

sound distorted after windows 10 anniversary upgrade

This is where I'm at on my HP laptop with Windows 10 and the Anniversary update.

I completed step #3 "hardware and sound" but that took me to an option for "sound, speakers." There was no "properties" as step #4 suggests. I selected "sound, speakers" and then found "properties." After selecting "properties" there was no "enhancements
tab" as step #5 suggests.

Regardless, I then uninstalled the realtek audio driver. I noticed that when I did this without restarting my laptop that the sound was now tinny, but not distorted as it was previously. After restarting, the sound was again full, yet distorted.

Realtek still shows in my programs list, though it shows no memory is used.

Thanks for your continued help.

 

Distorted Sound

In the last couple of weeks I have upgraded my rig with a Creative SoundBlaster X-Fi Titanium, and all was well until on one particular day I began experiencing distorted sound while using my headphones.

My first hunch was that the headphones had gone bad. Not an hour later, the distortion had stopped completely and the sound was working perfectly. This has happened on other two occasions, but the distortion would eventually go away after some time.

Today, the same problem occurred on my speakers and so I realized that the source of the distortion were not my peripherals. So I'm guessing its a sound card issue...the problem is that the distortion happens so randomly and without any warning that I don't have any idea what to do about it. I should also point out that the distortion also disappears on a system reboot.

Any help and suggestions please?

 

Distorted Sound

Hi Zaki,

Distorted sound can be be produces if there is an issue with the hardware or software. Please answer the following questions for us to narrow down this concern:

• Is it affecting all music, videos, and online videos?
• Which sound card is set to default? Realtek High Definition Audio or High Definition Audio Device? You will know it by typing
  "sound" on the search box and select Sound, under Playback, the default speaker should have a check.

Please run Playing Audio Troubleshooter by following these steps:

• Type "troubleshooting" on the search box.
• Select Troubleshooting on the result.
• Click View all.
• Choose Playing Audio and follow the steps.

Looking forward to your reply.