Windows 10: Sound issue at booting up

Discus and support Sound issue at booting up in Windows 10 Drivers and Hardware to solve the problem; I have a problem with audio and video at the booting up. It is an old problem which I am unable to solve. When I first boot my PC and click on the... Discussion in 'Windows 10 Drivers and Hardware' started by David Ivy1, Apr 15, 2019.

  1. Sound issue at booting up


    I have a problem with audio and video at the booting up. It is an old problem which I am unable to solve. When I first boot my PC and click on the video or audio apps like Sportify, YouTube, even Chrome I receive an error messages, for instance: if playback doesn't begin soon, please try restarting your device. I can open a game through Steam but without any sound.

    I have to repeatedly close and reopen the apps to start the sound working. I tried to download drivers for my soundcard to no avail. My system is HP Omen 800-112n. Soundcard is a Focusrite Scarlett 6i6 1st Gen.

    :)
     
    David Ivy1, Apr 15, 2019
    #1
  2. cadaveca Win User

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue Sound issue at booting up :p
     
    cadaveca, Apr 15, 2019
    #2
  3. Sound problem

    Hi,

    We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

    • Type and select Troubleshooting on the Search bar/Cortana.
    • Click Hardware and Sound.
    • Select Playing Audio under Sound.
    • Follow the steps that will be provided.
    If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

    Looking forward to your response.
     
    Radney Dri, Apr 15, 2019
    #3
  4. fireberd Win User

    Sound issue at booting up

    Sound Quality


    One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

    May not be a speaker problem.
     
    fireberd, Apr 15, 2019
    #4
Thema:

Sound issue at booting up

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