Windows 10: Sound issue with Multiple Profiles - Windows 10 Home

I have searched all over and can't seem to find an answer here...


I bought two new computers for my home and installed fresh copies of Windows 10 home. I set up profiles for my and my wife, and wife and kids (users). When someone remains logged in and another person uses the computer and doesn't sign out the first person, the only sound that plays is the notification dings (like when you adjust volume). No applications or games play sounds, neither do internet sites (youtube, cnn, etc). If you go and log out the first person and log back in as another profile, all works fine.


I thought maybe it was computer specific, but it does the same on both copies of Windows that I installed. I am lost on this one.


Thanks,


Skip

:)

 

Windows 10 sound issues

Hi,

Thank you for posting your query on Microsoft Community.

I understand that the computer has multiple issue after upgrading to Windows 10. We will assist you to resolve the issue.

I suggest you to follow the methods given below and check if it helps to resolve the issue.

Method 1: Fix sound problems.

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab06

Method2: Run network adapter troubleshooter.

• 1. Type Troubleshooting on the search bar and click Troubleshooting under Settings.
  
  2. Now type Network adapter in the search option.
  
  3. Click on Network adapter to run the troubleshooter.

Method 3: Check if the proxy is turned off.

Please be informed that it would be better if you turn off the proxy before updating.

Please follow the steps below:

Follow the steps to disable proxy:

• Click the Settings icon at the top right corner in internet explorer.
• Click the Tools button, and then click Internet Options.
• Click the Connections tab, and then click LAN settings.
• Uncheck the box next to “proxy server for your LAN”.
• Click on OK to save the setting and close window.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Sound issue swith Windows 10

Hello,

I realize the inconvenience you are experiencing sound issue with Windows 10. I will certainly help you.

I suggest you to follow the steps below and check if it helps:

Step 1: Run the Hardware and Devices troubleshooter
and check.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

Step 2: I suggest you to try the troubleshooting steps mentioned in the below Microsoft article and check if it helps.

Fix sound problems


Hope it helps. Reply to the post with an updated status of this issue to assist you further.

 

Sound issues with Windows 10.

Hi,

I appreciate if you could answer few questions to narrow down to the issue.

• 
  What is the make and model of the computer?
  
• 
  Did you receive any error message?
  
• 
  Are you facing issues with the sound?
  
• 
  Did you install any third party security application?
  

This issue may arise due to the driver conflicts and as an initial troubleshooting step, I suggest you to refer to the article provided below and check if that helps to resolve the issue.

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.