Windows 10: Sound Issues again on Lenovo Laptop (Sound just goes out)

Discus and support Sound Issues again on Lenovo Laptop (Sound just goes out) in Windows 10 Drivers and Hardware to solve the problem; Hiya Folks, So I was listening to YouTube this morning on my laptop and the sound just went out. Everywhere. Rebooted, same thing. It briefly came... Discussion in 'Windows 10 Drivers and Hardware' started by The Pool Man, Apr 9, 2021.

  1. Sound Issues again on Lenovo Laptop (Sound just goes out)


    Hiya Folks,

    So I was listening to YouTube this morning on my laptop and the sound just went out. Everywhere. Rebooted, same thing. It briefly came back but then disappeared again. It stinks of a driver issue since I recently did a successful reinstall.

    As a Mac guy of many decades drivers are still too vague for me. I now I understand it's good to delete them and reboot. In this case would you advise delete ALL audio drivers or only the ones related to the system install?

    Yes I've SFC'd. (I live for that.) I just did a system wide virus check which I will presume pulls up nada. (It's downstairs. I'll change this if I'm wrong.) The troubleshooter was it's usual and reliable waste of time.

    Is there a way to check that the hardware itself?

    By the way this is the definition of a laptop that is babied.

    OH YEAH -- the first sound issue was bluetooth pairing. But it likely (?) didn't involve drivers. Instead I didn't understand I needed to reset the speaker to factory in order to repair.

    :)
     
    The Pool Man, Apr 9, 2021
    #1
  2. fireberd Win User

    Sound Quality

    One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

    May not be a speaker problem.
     
    fireberd, Apr 9, 2021
    #2
  3. Sound problem

    Hi,

    We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

    • Type and select Troubleshooting on the Search bar/Cortana.
    • Click Hardware and Sound.
    • Select Playing Audio under Sound.
    • Follow the steps that will be provided.
    If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

    Looking forward to your response.
     
    Radney Dri, Apr 9, 2021
    #3
  4. cadaveca Win User

    Sound Issues again on Lenovo Laptop (Sound just goes out)

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue Sound Issues again on Lenovo Laptop (Sound just goes out) :p
     
    cadaveca, Apr 9, 2021
    #4
Thema:

Sound Issues again on Lenovo Laptop (Sound just goes out)

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