Windows 10: Sound (lack of)

Discus and support Sound (lack of) in Windows 10 Drivers and Hardware to solve the problem; Hello all. I woke up today with no audio on my computer. A little background: After years of making do on Windows XP, in 2019 I found a local PC tech... Discussion in 'Windows 10 Drivers and Hardware' started by Jackson12, Mar 17, 2020.

  1. Jackson12 Win User

    Sound (lack of)

    Hello all. I woke up today with no audio on my computer. A little background: After years of making do on Windows XP, in 2019 I found a local PC tech guy who made house calls to repair and/or upgrade. I asked him to install Windows 10. After picking up my comp, he later called and said it was so old it was impossible. He offered to sell me a newer, used comp, and then transfer all my files from my old PC and then install Windows 10.
    Everything has been fine. Till today. When I go to device manager, then Sound Video Game Controllers, the only thing that comes up is High Definition Audio Device. Would this be my Sound Card? When I click High Definition Audio Device, then click Driver, I see Microsoft issued, Driver Date, Driver Version-10.0.18362.356. Below that I am given options, among them is Driver Update and Uninstall Device.
    I have been reading today that upon uninstalling my Sound Card(assuming the above described is my Sound Card) and rebooting my computer, Windows will automatically ask if I want to reinstall my Sound Card. I have never done this before so I am a little fearful of what will happen'
    I can tell my speakers work, and have tried to Restore my system to a recent previous date, but for some reason the process does not complete. I would appreciate any instructions that could lead me back to sound. I am obviously not the most tech savvy person. One more thing, when I go to Settings, then System, then Sound, at the top, in red, is written, "You Need to Activate Windows before You can Personalize your PC. I am assuming this was because of the way I acquired Windows 10, as mentioned above. Thank you all very much for reading this. Jackson

    Jackson12, Mar 17, 2020
  2. cadaveca Win User

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue Sound (lack of) :p
    cadaveca, Mar 17, 2020
  3. fireberd Win User
    Sound Quality

    One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

    May not be a speaker problem.
    fireberd, Mar 17, 2020
  4. Sound (lack of)

    Sounds or lack of

    Hi Richard,

    This could be an issue with the plugins or the sound drivers in your system. For us to effectively assist you, kindly provide us the information we need below:

    • Did you download the Insider Build through the Fast ring or the Slow ring?
    • Did you install the latest build through clean install?
    • Have you checked if there are any other pending updates on your computer?
    • To remove any possibility of unsuccessful updates, are you using any third-party antivirus programs? If yes, have you tried to disable them and check for necessary updates?

    Meanwhile, we suggest checking the post of carleldridge from this No audio on YouTube videos using Internet Explorer 11 for the steps that can possibly resolve your concern.

    We are looking forward to your response.
    Jomel_Santos, Mar 17, 2020

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