Windows 10: sound latency issues

Discus and support sound latency issues in Windows 10 BSOD Crashes and Debugging to solve the problem; my laptop is a lenovo y530-ICH . I have serious sound latency issues. I have updated all drivers of software and hardware, set battery to performance,... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by chrissophocleous, Mar 2, 2020.

  1. sound latency issues


    my laptop is a lenovo y530-ICH . I have serious sound latency issues. I have updated all drivers of software and hardware, set battery to performance, reinstalled Windows , disabled various applications , reinstalled drivers , made full scans, tried third party software, no third party Internet security tool ,followed steps advised by different experts on webpages to remedy the issue but the problems continue. LatencyMom shows the same analysis always mentioning ACPI.sys issues. The whole thing is frustrating. The same issues exist in my Surface GO where i had to switch off the wifi to improve things!! . Ive been reading about those issues since early last year. Its time that Microsoft do something about it . Unfortunately, i cannot roll back to earlier Window builds. Thanks.

    :)
     
    chrissophocleous, Mar 2, 2020
    #1

  2. Sound Latency Issues

    Yes, this occurs with all programs using sound including browser. The troubleshooting did not work to fix the issue. I downloaded a latency monitoring program which has told me the issue is with the driver storport.sys causing 100,000+ us DPC routine execution
    time
     
    rickbueltmann, Mar 2, 2020
    #2
  3. Sound Latency Issues

    I have recently run into sound latency issues and think recent updates have caused this as I've successfully used Ableton for 2+ years with no sound crackling, dropouts or popping. I just restored Windows and its still happening. Ran latencymon and get the
    feedback that issue is storport.sys. Any ideas how to fix? Latencymon info:

    _________________________________________________________________________________________________________

    SYSTEM INFORMATION

    _________________________________________________________________________________________________________

    Computer name: LENOVO-PC

    OS version: Windows 10 , 10.0, build: 17134 (x64)

    Hardware: 20238, LENOVO, INVALID

    CPU: GenuineIntel Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz

    Logical processors: 8

    Processor groups: 1

    RAM: 8104 MB total

    _________________________________________________________________________________________________________

    CPU SPEED

    _________________________________________________________________________________________________________

    Reported CPU speed: 2394 MHz
    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

    _________________________________________________________________________________________________________

    MEASURED INTERRUPT TO USER PROCESS LATENCIES

    _________________________________________________________________________________________________________

    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the
    signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
    Highest measured interrupt to process latency (µs): 105149.492355

    Average measured interrupt to process latency (µs): 30.901791
    Highest measured interrupt to DPC latency (µs): 105124.688509

    Average measured interrupt to DPC latency (µs): 28.102392

    _________________________________________________________________________________________________________

    REPORTED DPCs

    _________________________________________________________________________________________________________

    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
    Highest DPC routine execution time (µs): 105324.005013

    Driver with highest DPC routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation
    Highest reported total DPC routine time (%): 1.095332

    Driver with highest DPC total execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation
    Total time spent in DPCs (%) 1.129141
    DPC count (execution time <250 µs): 60801

    DPC count (execution time 250-500 µs): 0

    DPC count (execution time 500-999 µs): 0

    DPC count (execution time 1000-1999 µs): 0

    DPC count (execution time 2000-3999 µs): 0

    DPC count (execution time >=4000 µs): 0
     
    rickbueltmann, Mar 2, 2020
    #3
  4. cadaveca Win User

    sound latency issues

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue sound latency issues :p
     
    cadaveca, Mar 2, 2020
    #4
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sound latency issues

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