Windows 10: Sound lost after Windows update to 1903

Hi,

I have a Windows 10 Pro Build 1903 that lost its sound.
After the latest update I no longer have a "Speaker" output under my sound devices.

The device is a SB X-Fi, connected to simple speakers. I've followed many various threads on how to fix (disable/re-enable, uninstall, reinstall, update drivers, etc with no luck). The only way to get sound back was to re-image my desktop to original 2017 Windows 10. But after a full update sound is no longer available.


Any help would be great!

Thank you!








:)

 

1903 update lost sound

After Win 10 uptade to 1903, I lost the sound of the PC

 

Lost sound after upgrading to Windows 10

Hi Richard,

Thank you for your interest in Windows 10. Sorry to know that you’re facing this issue. I will be glad to assist you. I suggest you to follow few methods given below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter.

• Press Windows key + W and type
  troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2:
I suggest you to try updating the Sound drivers check if it works for you.

Follow the steps to update the sound driver:

• Press Windows Key + X key and click
  Device Manager.
• Expand ‘Sound, Video and Game Controllers’.
  
• Right-click on the Sound device listed and click on ‘Update Driver Software’.
• Select the option to automatically search for the updated driver software.
• Restart the computer after its updated and verify.

Method 3:
Uninstall and reinstall the Sound driver

I suggest you to try uninstall the Sound drivers check if it works for you.

Follow the steps to uninstall the Sound drivers:

• Press Windows Key + X key and click
  Device Manager.
• Expand ‘Sound, Video and Game Controllers.
  
• Right-click on the Audio devices listed and click on ‘Uninstall’.
• Select the option to delete driver software.

Restart the computer after its uninstalled. Try to access the device manufacturer's website and download and install the latest chipset and sound drivers.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

Thank you.

 

update 1903 sound problem

I have just updated to 1903, and have lost all sound. I have a Creative Audigy2 ZS Pro, yes, I know it's old, but it was working perfectly on build 1809.

After this 1903 update, no sound, so I went back to 1809, and hey presto, I got my sound back. I then tried the very latest 1903 build, but lost the sound again. Have MS got an answer? I will have to go back to 1809 if I want to hear anything, but can wait
a day or so if anyone at MS can give me a solution.