Windows 10: Sound not playing

Discus and support Sound not playing in Windows 10 Customization to solve the problem; My March 2020 HP Pavillon All in one 24 - xa1007na has stopped playing sound. I have used microsoft on line trouble shooting guide with no luck. What... Discussion in 'Windows 10 Customization' started by tomdickie1, Jul 2, 2020.

  1. TOMDICKIE1
    tomdickie1 Win User

    Sound not playing


    My March 2020 HP Pavillon All in one 24 - xa1007na has stopped playing sound. I have used microsoft on line trouble shooting guide with no luck. What next?

    :)
     
    tomdickie1, Jul 2, 2020
    #1
  2. KRISHNA PRASOBH V
    Krishna Prasobh V Win User

    No sound while playing audio and video files.

    Hi,

    I appreciate if you could answer to a few questions to narrow down to the issue.

    • Which is the application that you are using to play the files?
    • Did you try the same on a different player?
    • Did you perform any troubleshooting steps?
    As an initial troubleshooting step, I suggest you to check if the volume is set low or in mute state in Volume Mixer.

    • Right click on sound icon.
    • Open Volume Mixer check for the application that you are playing the files with and increase the volume and check.
    If the issue still persists, I would suggest you to run “Playing audio” troubleshooter to diagnose and fix the issue.

    Follow these Steps to run Playing Audio Troubleshooter in Windows 10.

    1. Type troubleshooting in the search bar.

    2. Select Troubleshooting.

    3. Select View all on the top left corner.

    4. Click on Playing audio.

    Also refer: http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

    Hope the information helps in resolving the issue related to the sound issue. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Jul 2, 2020
    #2
  3. RADNEY DRI
    Radney Dri Win User
    Sound problem

    Hi,

    We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

    • Type and select Troubleshooting on the Search bar/Cortana.
    • Click Hardware and Sound.
    • Select Playing Audio under Sound.
    • Follow the steps that will be provided.
    If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

    Looking forward to your response.
     
    Radney Dri, Jul 2, 2020
    #3
  4. CADAVECA
    cadaveca Win User

    Sound not playing

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue Sound not playing :p
     
    cadaveca, Jul 2, 2020
    #4
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Sound not playing

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