Windows 10: Sound not working after updating audio drivers

Hey, after an automatic update from Windows Update on my Acer Nitro AN515-55 my sound both speakers and headphones stopped working and when you test the speakers it will give you a pop-up window with "Failed to play test note.". To repair that, I uninstalled the audio driver under Device Manager -> Audio inputs and outputs and also -> Sound, video and game controllers. Then I installed the drivers from Acer official page for my pc https://www.acer.com/ac/en/US/content/support-product/8305?b=1 and installed Audio Driver Version: 6.0.9054.1 and Audio Console Driver Version: 1.20

:)

 

NO sound in windows 10 after update audio driver.

Hey
RabiulHasanCTG, so sorry to hear about the issues you are having with Windows 10. I'll give you a few suggestions. I'll go ahead and assume that you already tried the step conorgdaly suggested below and not repeat that
step to try. I hope this helps.

How to fix No Sound on Windows 10 issue



Try this method for restoring sound:

• Press Windows key + W and type
  troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

If the issue is still unresolved, you can try another method for restoring sound:

Step 1: Right-click the sound icon in the taskbar located at the bottom right of the screen and select Playback Devices from the ensuing context menu.

Step 2: Select the current playback device in use and by default it should be the speakers. Double-click on it to open its properties window.

Step 3: Got to Advanced section and change the bit rate to either of the following - 24bit/44100 Hz or 24bit/192000Hz - depending on the speaker configuration.



If the issue is still unresolved, you can try another method for restoring sound:

Step 1: Launch Start Menu, search for Device Manager and then launch it.

Step 2: Expand Sound and audio devices.

Step 3: Right-click on the current sound driver and choose uninstall.

Step 4: Finally, click on Scan for hardware changes and the updated driver will be automatically installed.

That's it. Your computer speakers should now be able to play sound normally. If the sound is still not working, then try downloading and installing the latest sound card drivers for Windows 10 from the manufacturer's website.



Also, here is a site with good steps for troubleshooting audio.

http://blogs.technet.com/b/mediaq/a...d00_audio_2d00_troubleshooting_2d00_tips.aspx

 

Sound driver off

Hi,

It's possible that your sound driver was turned off by a third-party application. To fix it, we suggest that you use the built-in Windows 10 audio troubleshooter by following these steps:

• Click Start.
• Type Troubleshoot and press Enter.
• Click Playing Audio.
• Click Run the troubleshooter.

If in case the audio troubleshooter doesn't work, use the other steps in this
article. Just click the drop-down arrow and select the other choices offered.

Let us know if you're able to restore the sound on your computer after following these steps.

 

AUDIO SERVICE NOT WORKING.

Hi,

In that case, I suggest you follow below.

Step 1:

In the search box on the taskbar, type device manager, then select it from the results.

Step 2:

Select the arrow next to Sound, video and game controllers to expand it.

Step 3:

Look for IDT High Definition Audio CODEC. If it's listed, right-click it and select Update Driver, then select Browse my computer for driver software > Let me pick from a list of device drivers on my computer.

Step 4:

You’ll see a list of pre-installed drivers. Select High Definition Audio Device, and then select Next.

Step 5:

Restart PC

Let me know the results after performing the above.

Regards

Shuaib

Independent Advisor