Windows 10: Sound on HP computer

Something happened to the sound on my computer and I can't seem to fix it.

:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Sound Quality

One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

May not be a speaker problem.

 

HP Pavilion X2 upgrade to 1709 - no sound

I eventually got my detachable laptop to upgrade to Fall Creator, and was very pleased, then noticed that when I received notifications there was no sound, checked all the usual suspects, volume, system sounds, drivers, etc even plugged a headset in, no sound. Using the HP troubleshooter, its first step was to take me through Windows troubleshooter, through the drivers uninstall, it even had me reset my BIOS. HP have a hardware tester built into the UEFI, and on following the instructions, sounds out of the speakers, indicating a pass, but still no sounds from W10. The last suggestion from HP was to update the BIOS, however knowing the system worked before the upgrade decided against that. I followed the roll-back instruction, and after noting the audio drivers in 1709, found the same drivers in the roll backed version, but the sound was working again - bizarre!