Windows 10: Sound: Playback: double devices

I'm seeing these in my Windows Sound: Playback area. It may be because I had the HDMI Plugged into other HDMI outputs on the same monitor? IDK but I just want to get the one below the top one that actually works gone.Not entirely sure how to do that. Reason for this?; Because if I don't it keeps switching to the one below and messing up the windows sound, it NO LONGER exists so it keeps muting sound when it is selected, it keeps like shutting it off, the sound, usually when I come back to it, like waking the pc or turning the monitor back on after the screen has been turned off etc, other inst

:)

 

Bluetooth Disconnected in the Sound Playback Devices on windows 10

Hi,

Thank you for updating the status of your issue.

I appreciate for trying troubleshooting steps.

Let’s us Set the Bluetooth service and check , Follow the below steps,

Start the Bluetooth service and set it to Automatic:

1. Press Windows key + R on the keyboard.

2. Type services.msc and press Enter.

3. Right click on Bluetooth support service and click on Properties.

4. Set the Startup type as Automatic and then click Start under Service status.

5. Click on OK.

This issue may cause when your device is not recognizing headphones.

So let us try to change Default format and check.

1. Right-click on the volume icon that appears in the system tray. A list of options appears from which you will have to click on Playback devices.

2. A Sound window appears which has four different tabs. Click on Playback tab. A list of playback devices appears. Your default playback device will be the one with a green tick on it. Double click on it.

3. A new window will popup. From there, click on advanced tab. Click to pull down the menu in the Default format section and select any one of them.(There is no specific one that can be mentioned because this differs from system to system). After you have selected
any one, click on “test” button to see how perfectly the sound is coming.

And also I suggest you to try to Enable it manually in Sound Playback Devices.

Right click on device and click on enable.

Check if it helps.

If the issue still persists I request you to uninstall and reinstall the Bluetooth device driver. Please follow steps below,

• Press Windows logo key + X
• Click on Device manager
• Expand Bluetooth
• Right click on Device i.e Bose QueitComfort 35
• And click on uninstall.

Once you have finished uninstallation, Restart your computer it will automatically Reinstall the Drivers.

Reference:

Pair a Bluetooth device in Windows - Microsoft Support

https://support.microsoft.com/en-us...4&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Hope this information helps.

Thank you.

 

Sound and Playback Devices

Hi,

To further isolate the issue, please provide the details these following questions:

• 
  Have you updated your driver? If you did, where did get the updates?
  
• 
  Have you check the properties of your device in device manager? Kindly post a screenshot of the status in of the
  drivers in device manager.
  
• 
  What troubleshooting steps have you done so far?
  

You can try to run the
Playing Audio
and
Hardware and Devices troubleshooter
to do an automated fix on this matter. To run the troubleshooter, follow these steps:

Playing Audio:

• 
  On the search bar, type
  Troubleshooting.
  
• 
  Chose
  Hardware and Sound.
  
• 
  Click on
  Playing Audio
  to run the troubleshooter
  

Hardware and Devices:

• 
  On the search bar, type
  Troubleshooting.
  
• 
  Chose
  Hardware and Sound.
  
• 
  Click on
  Hardware and Devices.
  

Let us know how it goes.

Regards.

 

how to invoke sound playback

Hi Darryl,

There are many things that need to be considered before connecting your Surface device to a TV or a monitor. For further help, visit this
link. To enable the sound playback in Windows 10, follow these steps:

• Using Cortana, type sound and then hit the Enter key.
• Under the Playback tab, right-click on Speakers and then choose Enable.
• Click Apply and then Click OK.

To disable the sound playback, right-click on Speakers and then choose Disable.

If additional help is needed, let us know.