Windows 10: Sound Plays Even When Muted

Hello all,


I am running Windows 10 on a Dell XPS 13, 9360. I leave my sound on mute but the computer will still make noises (when I try to close a file before saving, that bell noise or videos will start playing on open tabs and their sound can be heard). I have tried restarting and updated Windows to the most recent update. I also updated my sound drivers but still have this issue.


Any tips will be appreciated!

:)

 

Sound won't come back after muting


Problem:

Plugging headphones (Sound plays) -> Muting -> Unmuting -> Sound doesn't play anymore

Fix (No restart required)

Sound doesn't play -> Mute (with headphones in) -> Unplug headphones ->Unmute (with headphones out) -> Mute (with headphones out) -> Plug headphones -> Unmute (with headphones in).

This is the shortest pattern I could find. Important to follow step by step. It might not work because I have no idea why it works on my end (without starting conspiracy theories about boolean variables being out of sync on the audio driver, which would be the most embarassing thing ever for whoever wrote these drivers).

 

No sound while playing audio and video files.

Hi,

I appreciate if you could answer to a few questions to narrow down to the issue.

• Which is the application that you are using to play the files?
• Did you try the same on a different player?
• Did you perform any troubleshooting steps?

As an initial troubleshooting step, I suggest you to check if the volume is set low or in mute state in Volume Mixer.

• Right click on sound icon.
• Open Volume Mixer check for the application that you are playing the files with and increase the volume and check.

If the issue still persists, I would suggest you to run “Playing audio” troubleshooter to diagnose and fix the issue.

Follow these Steps to run Playing Audio Troubleshooter in Windows 10.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Playing audio.

Also refer: http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope the information helps in resolving the issue related to the sound issue. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Headset not playing sounds after mute and unmute

After plugging in my headset into a 3.5mm jack, I can hear sound great. Then, if I were to hit my mute button twice (To mute then u-mute) I can no longer hear sounds.

Tried:

- Updating drivers

- Re-plugging in headphone

- Spamming mute button / volume buttons

- Using other headphones (They work)

- Searching online

I have a:

Lenovo Ideapad z70-80

Sure, I could just not use the mute button but A, it's just above my tinny "1" key and B, I like having a mute button.

Thanks in advance for any suggestions / help!