Windows 10: Sound quality issue on windows 11 when mic is active.

Hi,I have an issue on my Windows 11 desketop that I can't fix for months now.I use a bluetooth headset with my PC. The sound quality is good and everything works well.When I start using the mic included in my headset, wheather it's with discord, teams, zoom or other, I suddently have a massive decrease in sound quality. The sound is "messy" and is also louder. I can't really take it quieter. Even if I try to lower the volume, it stays very loud.This lasts while my mic is on. When I stop using it, after like 2-3 seconds, the sound is back to normal again. I have tries many different things like

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Is it possible to use a bluetooth headset mic while having High quality sound

I have a Plantronics BackBeat Sense SE bluetooth headset. When Connecting it to Windows 10, it installs two profiles in Playback devices list:

1. PLT_BBTSENSE Hands-Free.
   
2. PLT_BBTSENSE Stereo.
   

The Second one (Stereo) is set to be the "Default Device" and the "Default Communication Device" on the system.

At this point the sound works great and normally. The problem happens when I want to use the mic. When I start any program that uses the mic (recorder, chat, VoIP Calls, gaming, etc.) The sound suddenly stops working And I can only use the mic until I stop the recorder or the call.

The thing that kind of fixes the problem is setting the (Hands-Free) as the default device. I can hear the sound when I do that and it works with the mic but it becomes Very bad quality.

What I became to understand is that bluetooth had different profiles for sound and mic: A2DP and HSP. The first handle the voice(High Quality) but the latter handles the mic and reduces the sound quality.

Is this really the case? Is there anyway to make them work simultaneously? Is there any solution to this problem at all?

 

Gamebar Mic Quality Issues

Whenever I use the gamebar on my PC to join a party chat with my friends on Xbox I am told the mic quality has a ton of feedback in combination with sounding like being underwater. I tested the mic on discord and some recording software and the mic sounded perfectly normal and clear. I then tried plugging in another mic with the same result of terrible quality on game bar but good quality everywhere else. Does anyone know a fix? I have tried resetting the settings on gamebar and that did nothing. Also tested plugging my mic into my series X and it had 0 issues in party chat on there.

 

Microphone Sound Quality

Hello, xodjbgxo,

This tutorial lists several steps on improving sound quality.

How to Manage Your Windows 10 Sound Settings - Make Tech Easier