Sound quality

Discus and support Sound quality in Windows 10 Support on Windows 10 Forums to solve the problem; I used to be able to change the sound quality on my computer, but after installing this version of windows, the option to change the sound quality... Discussion in 'Windows 10 Support' started by Cerawy, Jun 7, 2018.

  1. Cerawy Win User

    I used to be able to change the sound quality on my computer, but after installing this version of windows, the option to change the sound quality seems to be greyed out. Is it possible to get the option to change the sound quality back again?

    :)
     
    Cerawy, Jun 7, 2018
    #1
  2. Jomel Ber Win User

    Sound Quality / Windows 10 Upgrade

    Hi J,

    To address this concern, we suggest that you follow these steps on how to troubleshoot sound issues after upgrading to Windows 10:

    • Right-click the sound icon in the taskbar located at the bottom right of the screen and select
      Playback Devices.
    • Select the current playback device in use and by default it should be the
      Speakers
      . Double-click on it to open its Properties window.
    • Got to Advanced tab and change the bit rate to either of the following: 24bit/44100 Hz or 24bit/192000Hz. Depending on the speaker configuration.
    If that won't work, follow these steps on how to scan for hardware changes:

    • Go to Start menu, search for Device Manager and click it.
    • Expand Sound and audio devices.
    • Right-click on the current sound driver and choose Uninstall.
    • Click on Scan for hardware changes and the updated driver will be automatically installed.

    If the issue still persists, we suggest that you download the latest sound card drivers for Windows 10 from your PC's manufacturer website.

    Let us know how it goes.

    Thank you.
     
    Jomel Ber, Jun 7, 2018
    #2
  3. Jessen P Win User
    Low sound quality

    Hi Raymond,

    Try installing audio drivers in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check if that helps.

    • Download the audio driver from the manufacturer’s website.
    • Right-click on the driver setup file and click on
      ‘Properties’
      .
    • Click on the ‘Compatibility’ tab and check the box
      ‘Run this program in compatibility mode for’ and select Windows 7/8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

    Please revert if there is still no improvement in the sound quality.

    Thank you.
     
    Jessen P, Jun 7, 2018
    #3
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Sound quality

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