Windows 10: Sound stops working in browser (Chrome and Edge) but I can hear sound when adjusting main...

Discus and support Sound stops working in browser (Chrome and Edge) but I can hear sound when adjusting main... in Windows 10 Software and Apps to solve the problem; I have a home-made computer running Windows 10 Home (10.0.17763 Build 17763): Gigabyte Technology, AB350M-DS3H-CF (Motherboard) AMD Ryzen 3 2200G... Discussion in 'Windows 10 Software and Apps' started by Iandawg, Mar 19, 2019.

  1. Iandawg Win User

    Sound stops working in browser (Chrome and Edge) but I can hear sound when adjusting main...


    I have a home-made computer running Windows 10 Home (10.0.17763 Build 17763):

    • Gigabyte Technology, AB350M-DS3H-CF (Motherboard)
    • AMD Ryzen 3 2200G (Processor)
    • Radeon RX 580 Series (Video Card)
    • Focusrite Scarlett 2i2 (USB Sound)
    • LG 29UM60-P (Monitor)
    • 8 GB RAM

    Any time the system goes into sleep mode, this problem occurs - No sound playback on either headphone (connected to LG monitor) nor from the Focusrite Scarlett USB (JBL speakers) from the browser or other apps, but I DO get the chime playback when I change the volume from the taskbar (Select Playback Device).


    When I inspect the device manager, I have a bunch of garbage:

    • Sound, video and game controllers
      • AMD High Definition Audio Device
      • AMD High Definition Audio Device
      • Focusrite USB Audio
      • Realtek High Definition Audio
      • HD Pro Webcam C920
      • Arturia MINILAB

    These devices don't match the list of playback devices from the sound settings in taskbar:

    • 4 - LG ULTRAWIDE (AMD High Definition Audio Device)
    • Focusrite USB (Focusrite USB Audio)
    • Realtek Digital Output (Realtek High Definition Audio)


    If I restart the computer, it resolves the issue. I've installed the following drivers/software manually:


    Focusrite USB ASIO 4.36.5


    The rest I've left to Windows Update.

    :)
     
    Iandawg, Mar 19, 2019
    #1
  2. Rose Cal Win User

    sound issues on Edge

    Hi Sandra,

    There are various reasons why you may not hear sound in Edge properly. It can be due to wrong configuration sound settings or outdated drivers. To better isolate your concern, we'd like to gather more information:

    • Have you tried adjusting the volume settings?
    • Have you done recent changes before this issue occur?
    • Have you tried using other browser and see if you can't still hear sound?
    • Have you tried updating your drivers?

    We're looking for your response.
     
    Rose Cal, Mar 19, 2019
    #2
  3. Sound not working correctly

    Today my sound stopped working correctly. I hear sound on only one side (I am using headphone). I have tried all the suggestions listed including uninstalling and reinstalling the driver. I still only get sound on one side.
     
    BenDaggett, Mar 19, 2019
    #3
  4. AFTommy Win User

    Sound stops working in browser (Chrome and Edge) but I can hear sound when adjusting main...

    No sound on Edge Browser


    Tried all of those fixes. I tried the sound repair function in windows and it worked till a reboot. Keep in mind my other browsers work fine. "EDGE" is the only one with the sound problem.
     
    AFTommy, Mar 19, 2019
    #4
Thema:

Sound stops working in browser (Chrome and Edge) but I can hear sound when adjusting main...

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