Windows 10: Sound Trouble With Elitedesk 800 G5

Discus and support Sound Trouble With Elitedesk 800 G5 in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi. We have just bought a HP Eliteone 800 G5 Desktop Mini. When it was first connected up used we had no trouble with it at all. The next day we turned... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by D J P, Jan 10, 2021.

  1. D J P
    D J P Win User

    Sound Trouble With Elitedesk 800 G5


    Hi. We have just bought a HP Eliteone 800 G5 Desktop Mini. When it was first connected up used we had no trouble with it at all. The next day we turned it on there was the sound coming from the desktop. This never happened the first day. With the sound coming from the desktop speaker it has cut out our monitor Panasonic T.V. sound as well as our sound bar. This only happens when we turn the computer on not when just using the T.V. We have tried many things with no success. Can you please advise us how to rectify this problem???

    :)
     
    D J P, Jan 10, 2021
    #1
  2. NENDY
    nendy Win User

    sound works only when screen in sleep mode on new hp elitedesk 800 G3

    Sound Trouble With Elitedesk 800 G5 [​IMG]

    here you go!
     
    nendy, Jan 10, 2021
    #2
  3. NENDY
    nendy Win User
    sound works only when screen in sleep mode on new hp elitedesk 800 G3

    whatever basic speaker i have is sufficient. i just need to be able to control it, and it should not work just in sleep mode. this is what i see
    Sound Trouble With Elitedesk 800 G5 [​IMG]

    Sound Trouble With Elitedesk 800 G5 [​IMG]

    there are actually 2 sound possibilities - one from the display (HP N270c Display Audio) and the other i guess from the desktop - speaker (Conextant HD Audio).
    Thanks!
     
    nendy, Jan 10, 2021
    #3
  4. CALEDON KEN
    Caledon Ken Win User

    Sound Trouble With Elitedesk 800 G5

    sound works only when screen in sleep mode on new hp elitedesk 800 G3

    Hi nendy

    It appears you really don't have sound per say but I did see in specs you an Internal speaker. This would be really basic. You do have a line-out in rear and with an inexpensive set of computer speakers would have a better experience.

    That said, if you right right the Windows Speaker Icon in Notification area, then Sound Settings.

    Under the choose output device what is listed?

    Over on right is Sound Control Panel as a link, please click. In the panel that opens what is available and what is set as default


    Sound Trouble With Elitedesk 800 G5 [​IMG]


    Easier to post a screen shot.
     
    Caledon Ken, Jan 10, 2021
    #4
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Sound Trouble With Elitedesk 800 G5

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