Windows 10: Sound vanished!

Hi

OK this morning I had no issues what so ever. When shutting down I did have a small update didn't take long to update and system shut down pretty much like normal.

Booted up this evening and it finished the update but then I noticed I had no sound.

I tried restarting no good.

I then thought my drivers might have gone back our been out of date so I used device manager to try and update but ti says most current are installed.

I then tried to go out to HP's website for my system and get the drivers and manually install. During the install I get the following error

I then went and googled it a bit and was checking device manager some more and I noticed that for my Sound, Video and game controllers I have in there my AMD High Definition Audio Device and when I click on properties it says under device status that it is working properly.

In the other devices category though I have two items in there

Intel high Definition Audio
Intel high Definition DSP

Both have a yellow exclamation mark next to them and if I try and update drivers it says

Same for the other just change the device name.

Properties for both these items in device status says

Someone suggested it could be associated with the AMD graphics card and others in the group seem to have success fixing it that way but no good did not help.

Any ideas how to fix this???

Thanks
Dave

:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Sound Quality


One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

May not be a speaker problem.

 

Sound problem

Hi,

We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

• Type and select Troubleshooting on the Search bar/Cortana.
• Click Hardware and Sound.
• Select Playing Audio under Sound.
• Follow the steps that will be provided.

If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

Looking forward to your response.