Windows 10: sound works only when screen in sleep mode on new hp elitedesk 800 G3

Discus and support sound works only when screen in sleep mode on new hp elitedesk 800 G3 in Windows 10 Support to solve the problem; hello, I have a new hp elitedesk 800 g3 and hp n270 monitor, no external speakers. I have no sound and was told that I need to purchase external... Discussion in 'Windows 10 Support' started by nendy, Oct 9, 2018.

  1. nendy Win User

    sound works only when screen in sleep mode on new hp elitedesk 800 G3


    hello,
    I have a new hp elitedesk 800 g3 and hp n270 monitor, no external speakers. I have no sound and was told that I need to purchase external speakers. but suddenly I hear sound coming from my machine while in sleep mode: a youtube lecture that I had open in a tab apparently was activated somehow was playing and the sound was clearly audible. when I wake up the computer, the video is playing with no sound. anyone know why this is happening and how to fix the sound?

    :)
     
    nendy, Oct 9, 2018
    #1

  2. Windows 10 1803 HP EliteDesk 800 graphics

    is anyone else having problems with screens freezing on HP Elitedesk 800's G1, G2 and G3. We have upgraded a whole site and in particular these device types are having regular issues. freezing and Black screening.

    Thanks
     
    RobertNorman2, Oct 9, 2018
    #2
  3. Unable to reset your PC. The system drive is too small.

    Hello,

    Thanks for your reply. I've checked it's because of two different disk drives size.

    The Old HP EliteDesk 800 G2 Desktop Mini - 35W is 512 GB same as the NEW HP EliteDesk 800 G3 DM – EEP is 256 GB.

    It should be same disk size. 512 GB - 512GB. Then it will works. I've 75 Pc's to install same Windows 10 and same applications, by recovery image, I believe, it will be faster.

    Anyway, many thanks.

    Nadeem
     
    muhammadnadeem- [O365], Oct 9, 2018
    #3
  4. sound works only when screen in sleep mode on new hp elitedesk 800 G3

    Brand New HP Elite 800 i7700 8GB 512GB SSD Win10 1709 failure.


    Hi Ed,

    No, I did not make a backup before starting the updates. With what I have shown on the screenshot above, is it still possible to do so? Is there a rough estimate of how big a pure backup would be? (Need to know if I need a bigger USB memory stick. At least it's USB 3.0)

    I'm not at that computer at the moment, but think storage space used was currently ~60GB on C: and ~15-17GB or thereabouts on D:

    I did nothing beyond hooking it up to monitor, keyboard, mouse and internet, and immediately going to Windows Update.

    I bought the HP Elite as I thought a business oriented machine would be more stable than some home-oriented one with a lot of superfluous stuff. I didn't check the C: drive before starting, is 60GB the usual size for a new Win10 machine, or is that bloat added from this "feature" update?

    Thanks again for your advice sound works only when screen in sleep mode on new hp elitedesk 800 G3 :)

    ETA: it's a compact desktop rather than laptop: (256GB not 512GB of SSD, so not crazy about the OS eating up a quarter of the drive)


    HP 800 G3

    [table][tr][td]Manufacturer #[/td] [td]1FY79UT#ABA[/td] [/tr] [/table]


    sound works only when screen in sleep mode on new hp elitedesk 800 G3 [​IMG]


    Highlights


    • 2.9 GHz Intel Core i7-7700T Quad-Core
    • 8GB of 2400 MHz DDR4 RAM
    • Integrated Intel HD Graphics 630
    • 256GB Turbo Drive G2 M.2 PCIe SSD
    • 1 x Gigabit Ethernet Port
    • 802.11ac Wi-Fi | Bluetooth 4.2
    • 1 x USB 3.0 Type-C | 6 x USB 3.0 Type-A
    • 3 x DisplayPort
    • USB Wired Keyboard & Mouse Included
    • Windows 10 Pro (64-Bit)
    From the description @ B&H

    "The installed operating system is Windows 10 Pro (64-bit), and also included is Windows 10 Pro (64-bit) recovery media."

    So I'm guessing D: is the recovery media?
     
    NotRealHappy, Oct 9, 2018
    #4
Thema:

sound works only when screen in sleep mode on new hp elitedesk 800 G3

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